Administrative Assistant to the Dean of Students (...

Administrative Assistant to the Dean of Students The Administrative Assistant to the Dean of Students provides comprehensive administrative support and helps manage the daily operations of the Dean of Students Office. Serving as a primary point of contact for students, families, faculty, and staff, this role contributes significantly to cultivating a campus environment rooted in care, responsiveness, and belonging. The position handles a broad range of administrative and clerical responsibilities, including document preparation, record maintenance, mail coordination, and budget support, requiring exceptional discretion, accuracy, and sound judgment. Because the role frequently involves interaction with students and families during periods of stress or transition, the Administrative Assistant must demonstrate strong emotional intelligence, professionalism, and the ability to maintain a calm, supportive presence. Flexibility, collaboration, and a team-oriented mindset are essential, along with a warm, energetic, positive, and highly organized approach to work. Responsibilities include assisting students, preparing reports and correspondence, managing the Dean's calendar and appointments, maintaining files, tracking budget expenditures, and supporting College events. The successful candidate will be a self-starter and effective multitasker with a demonstrated ability to handle confidential information with discretion. Required qualifications include 1-3 years of administrative experience, strong written and oral communication skills, and proficiency in Microsoft Office. Occasional evening and weekend hours may be required for special events. Essential functions include maintaining confidentiality, managing the Dean's calendar, providing administrative support for the Dean, scheduling and recording minutes for DOS staff meetings, assisting Dean in preparing reports, working with other offices and vendors to maintain office equipment, serving as office manager, receiving and logging student complaints, managing emergency student loans, assisting the Dean with financial management, administering the student health insurance verification and waiver process, and serving as the coordinator or team member for events. Competencies include time management, verbal and written communication, interpersonal skills, problem solving, organizational skills, teamwork, emotional intelligence, professional judgment and discretion, resilience and adaptability, and commitment to community of care and student wellbeing. Work environment typically involves a normal office environment with a full range of body motion, including reaching, stooping, kneeling, climbing, and walking. May be standing, walking, or sitting for extended periods of time. May travel some locally. Nights and weekend work may be required on occasion for special events. Required education and experience include working knowledge and proficiency with Microsoft Office and Adobe Suite, ability to quickly learn Randolph College programs and online tools, excellent telephone etiquette, strong writing proficiency, and demonstrated organizational, multitasking, and problem-solving skills. Experience working in student-facing roles, healthcare administration, insurance coordination, or academic environments is highly desirable. Ability to navigate sensitive conversations with professionalism, empathy, and discretion. Preferred education and experience include a four-year degree or some college preferred, 3 years' experience in a clerical position, significant experience in an academic environment, proficient with Microsoft Office, excel, Outlook, and accounting/budget experience desirable. Affirmative Action/EEO statement: Randolph College is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, gender, sexual orientation, sex (including pregnancy), gender identity, gender expression, sexual orientation, national origin, age, disability, genetic information, marital status, veteran status, political beliefs, or any other classification protected by applicable law. This policy applies to all terms and conditions of employment, including but not limited to hiring, promotion, termination, placement, transfer, layoff, recall, compensation, and training. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Created: 2026-03-05