LTSS Service Care Manager

Position Title: LTSS Service Care Manager Work Location: Spanish speaker preferred; city of West Palm Beach, Lake Worth - preferred zip codes 33420, 33401, 33402, 33407, 33409, 33417, 33419, 33480, 33422, 33403, 33404, 33408, 33410 Assignment Duration: 12 Months Contract to Hire Work Schedule: 8-5 Mon-Fri Work Arrangement: Hybrid (Remote with 80-90% field work) Responsibilities: Interacting with members, family members, providers and other departments to ensure member's needs are being met. member/provider requests/issues/concerns Visit members in field and return to home office to complete documentation . Candidate Requirements Education/Certification Required: Requires a Bachelor's degree and 2 - 4 years of related experience Preferred: n/a Licensure Required: Drivers License Preferred: n/a Years of experience required Disqualifiers Best vs. average Performance indicators experience with field based case management, remote work, Average CL #, home visits, care plan development, experience with type of assessments. 2+ years of Care Management experience (field experience is a must) Caseloads of 50,60,70 members - bonus if it is geriatric Long Term Care Medicaid experience Medicaid / Medicare experience Need to see experience being able to manage high case load Fast paced environment regarding new processes and programs They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space. All documentation must be within system within 24 hours of completion Experience with electronic medical health records Home Health Experience Prefer experience working with TruCare which is the software the team usesExperience in Case Management in senior services, state agencies. Team Player, problem solver, solutions oriented, member centric, Integrity Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection 1 Field based case management 2 Remote work 3 Experience working with geriatric population Candidate Review & Selection Position is offered by a no fee agency.

Created: 2026-03-05