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Medical Director

CareMore - Upland, CA

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Job Description

Medical Director (Market) - CareMore Health The Medical Director at CareMore Health is a physician leader responsible for advancing CareMore's mission of delivering high-quality, patient-centered care through value-based care, population health management, and integrated clinical delivery models. This role provides clinical and operational leadership within an assigned market, region, and/or clinic footprint, with direct management responsibility for Primary Care Physicians, Nurse Practitioners, and potentially ancillary clinical team members. The Medical Director drives clinical quality, patient experience, provider performance, and efficient care delivery, while fostering a strong culture of accountability, collaboration, and clinical excellence. Clinical Leadership & Provider Performance: Lead, coach, and manage a team of clinicians (MD/DOs, NPs/PAs, and potentially ancillary staff) to deliver exceptional patient care and consistent performance outcomes. Provide mentorship, guidance, and support to clinicians to promote clinical excellence, professional development, and strong team engagement. Ensure adherence to clinical standards of care, evidence-based guidelines, CareMore protocols, and regulatory requirements. Participate in provider recruitment, onboarding, training, and performance management, including goal-setting and ongoing feedback. Partner with Clinical Operations to ensure appropriate staffing models, coverage, and workflow optimization to meet patient access and quality goals. Quality, Outcomes & Value-Based Care Execution: Drive performance across value-based care priorities including chronic disease management, preventive care, care gap closure, and appropriate utilization of services. Support clinical initiatives tied to quality measures (e.g., HEDIS/Stars, patient safety, clinical documentation improvement, and member outcomes). Monitor clinical performance metrics and implement action plans to improve outcomes and patient experience. Support documentation integrity, risk adjustment accuracy, and appropriate clinical coding practices as applicable. Promote proactive care models that reduce avoidable ED visits, admissions, and readmissions while improving continuity of care. Clinical Operations & Collaborative Care Delivery: Partner with operational leaders to ensure efficient clinic workflows, strong patient throughput, and high-quality service delivery. Lead and participate in interdisciplinary team meetings, huddles, and case conferences to align care delivery and member management strategies. Escalate and resolve complex clinical or operational issues impacting patient care, provider performance, or compliance. Support service recovery efforts, addressing patient concerns and complaints with professionalism and urgency. Culture, Engagement & Change Leadership: Build a high-performing, mission-driven care team by reinforcing CareMore values, accountability, and collaboration. Support clinician engagement and retention through effective leadership, recognition, and development opportunities. Serve as a change leader during evolving regulatory, operational, or clinical program updates to ensure successful adoption and sustained performance. Compliance, Safety & Regulatory Alignment: Ensure compliance with all federal and state regulations, including HIPAA and applicable clinical practice standards. Promote a culture of safety, quality, and continuous improvement across the clinical team. Support readiness for audits, quality reviews, and regulatory surveys, ensuring consistent standards and documentation practices. Required: MD or DO degree required Current, unrestricted medical license in the applicable state(s) Board Certified (or Board Eligible, as applicable) in Internal Medicine or Family Medicine Active DEA registration (as applicable and required) Demonstrated experience leading clinical teams and driving quality outcomes Strong working knowledge of evidence-based primary care and chronic disease management Ability to operate effectively in a fast-paced, outcomes-driven environment Preferred: Prior experience in a Medical Director, Site Medical Director, or physician leadership role Experience in value-based care, managed care, Medicare Advantage, or population health models Prior people leadership experience managing physicians, advanced practice providers, and/or clinical staff Experience driving quality improvement initiatives and performance outcomes across clinical measures Proficiency with EMR systems and data-driven clinical performance management Experience partnering with operations leaders to improve workflow, access, patient experience, and utilization outcomes Bilingual proficiency based on market needs (e.g., Spanish/English) Core Competencies: Clinical Leadership: Ability to lead and develop clinicians while maintaining high standards of patient care. Clinical Excellence: Demonstrates high standards of evidence-based practice and clinical judgement; commitment to patient safety, quality improvement and clinical outcomes. Strategic & Analytical Thinking: Ability to interpret clinical data, identify trends and develop improvement strategies. People Management: Skilled in coaching, performance management, engagement, and team development. Value-Based Care Mindset: Understands quality/outcomes drivers and total cost of care accountability. Operational Partnership: Effectively partners with operational leaders to execute care delivery strategies. Communication, Influence and Collaboration: Strong communication skills with the ability to drive alignment and accountability; ability to work across multidisciplinary teams and engage effectively at all levels. Quality & Safety Focus: Demonstrates commitment to clinical excellence, safety, and continuous improvement Adaptability: Thrives in evolving environments and can lead change effectively. Professionalism & Integrity: Maintains ethical practice, compliance, and confidentiality at all times. Compensation: $255,757.00 to $383,634.00

Created: 2026-03-05

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