Administrative Specialist I

Administrative Specialist I (S) The primary purpose of this position is to provide administrative support to managerial, supervisory, professional, and para-professional staff located in this office for the purpose to assisting eligible persons with disabilities to achieve identified goals. The position is located in the New Bern Unit office and provides direct and indirect clerical assistance to three counselors and other paraprofessionals and support staff in the office. Job responsibilities include the following: Greeting visitors and callers courteously and professionally, to include contact with staff, vendors, other departments and the public Using a multi-line phone system to answer and route calls to appropriate staff members Preparing documents, maintaining spreadsheets, inputting data, and completing billing processes for assigned staff Receiving applications from clients, along with requesting and obtaining medical/treatment records Documenting client information, interactions, and services into the case management system throughout the rehabilitation process Utilizing office equipment and other relevant technology (software and systems) to meet office needs Salary Grade Range: $39,244.00-$68,679.00 Recruitment Range: $39,244.00-$49,000.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Knowledge or experience working with a team Demonstrated experience performing routine office support functions Demonstrated experience working with the public This position is funded in part through federal funds. This role is eligible to be hybrid and requires onsite reporting located within New Bern, NC. The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. To learn more about EIPD: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified. Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application to receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers. Applications must be submitted by 11:59 PM the day before the closing date. Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks. Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If there are any questions about this posting, please contact Talent Acquisition at . Resumes will not be accepted in lieu of completing this application. Minimum Education and Experience: High school diploma or General Educational Development (GED) diploma and two years of related administrative experience OR an equivalent combination of education and experience. EEO Statement: The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Dreisa Yvonne Johnson Email:

Created: 2026-03-05