Sales Process Analyst

Job Title Sales Process Analyst Job Description Process-focused expert who enables Sales and Support teams operate efficiently and effectively. This role documents, enhances, and standardizes processes while continuously identifying opportunities to improve how work gets done. The ideal candidate thrives on curiosity, works independently, and uses excellent communication and influencing skills to turn complex workflows into clear, actionable processes that drive measurable business results. The Sales Process Analyst will work Hybrid out of either our Burnaby BC or Westchester IL office. Responsibilities Collaborate with subject matter experts (SMEs) to document current state processes, identify pain points, and propose efficiencies. Design and document final processes (new and existing) into clear, actionable Standard Operating Procedures (SOPs) for stakeholder teams. Maintain an organized, up-to-date, and engaging "Process Library" that is easily accessible to users. Draft efficient and energizing communications to introduce new or enhanced processes, highlighting benefits and driving adoption. Work independently to analyze processes, identify gaps, and recommend solutions that improve efficiency and effectiveness. Influence and persuade stakeholders to embrace process improvements by connecting pain points to solutions and business impact. In both regular cadence and ad hoc collaboration, partner across Sales, Support, Training, Product, and other teams to ensure process alignment and successful implementation. Create executive reporting and updates that highlight process work and the business impact. Using technology, reporting tools, and AI to continuously monitor and refine processes to ensure they remain relevant, efficient, and impactful. Qualifications At least 3 years of experience in process management, operations, or Sales Enablement. Proven ability to work independently, manage multiple priorities, and deliver high-quality results. Strong analytical skills with experience mapping, documenting, and improving processes. Exceptional written and verbal communication skills, including translating complex ideas into clear guidance. Experience influencing and persuading stakeholders to adopt new processes or tools. Familiarity with CRM systems, workflow tools, and documentation platforms. Job Info Job Identification 8735 Locations 2400 Ritchie Rd, Morris, IL, 60450, US (Hybrid) Degree Level No Formal Education Job Schedule Full time Minimum Salary $80,000 Maximum Salary $90,000

Created: 2026-03-05