Reimbursement Specialist I - Sunburst

Reimbursement Specialist I - Sunburst The Reimbursement Specialist I - Sunburst reviews Sunburst sales for appropriate documentation, generates and bills claims and/or invoices, follows up on unpaid accounts, and provides support and customer service to the Financial Operations Analyst/Program Management Office regarding billing concerns. Essential Duties and Responsibilities: Processes and posts revenue, making changes/adjustments as needed Ensures sales have appropriate documentation such as nursing notes, worker timecards, purchase order, and other payer requirements as appropriate Accurately generates invoices and bills a variety of payer sources via mail, email, fax, or VMS portal Researches and follows up on unpaid accounts after expected payment timeframe Processes timely payments to staffing suppliers in accordance to terms within our supplier agreements Validates/processes adjustments to invoices per client request and validation with payee (agency) Follows all quality processes for department/team to avoid preventable write-offs and improve collections efforts Provides great customer service for our office clients, staffing suppliers, partners, program management office, and other team members Keeps Financial Operations Analyst/Director of Business Intelligence & Finance informed of problem accounts or potential impacts to cash collections and AR Performs other duties as assigned Minimum Requirements: High school diploma or equivalent is required; undergraduate degree preferred Experience in medical billing, accounts receivable, and/or collections preferred Quick and accurate alpha/numeric data entry skills Proficiency in Microsoft Office, including a working knowledge of Microsoft Word, Excel and web-enabled applications Excellent customer service skills Exhibit excellent work ethic and commitment to job responsibilities Must be a self-starter with ability to work well as part of a team and independently Must present a positive image that reflects well on the organization

Created: 2026-03-05