Marketing Operations Specialist

Marketing Operations Specialist The Marketing Operations Specialist will support the execution of marketing initiatives across a portfolio of ophthalmology pharmaceutical products. This role blends marketing operations, administrative contracting, and project management responsibilities, ensuring marketing programs are executed efficiently, compliantly, and on schedule. The ideal candidate is highly organized, detail-oriented, and eager to grow into a more strategic marketing role over time. They will bring hands-on experience using AI tools and automation to improve workflows, enhance productivity, and streamline processes in a regulated pharmaceutical environment. Responsibilities Marketing Operations & Administrative Support Coordinate and manage marketing-related contracts, including vendor agreements, agency statements of work, consulting agreements, and speaker or KOL-related documentation, in alignment with legal, compliance, and procurement requirements. Track contract status, approvals, renewals, and budgets, ensuring timely execution and documentation. Serve as a key liaison between marketing, legal, compliance, procurement, finance, and external vendors. Maintain organized records for marketing activities, approvals, and documentation in accordance with pharmaceutical regulatory standards. Provide administrative support to marketing and sales leaders, including expense, travel, and meeting coordination. Project Management Support planning and execution of marketing projects such as campaigns, product launches, congress activities, promotional materials, and digital initiatives. Develop and maintain project timelines, task lists, and status updates to ensure on-time delivery. Coordinate cross-functional stakeholders and external partners to keep projects moving forward efficiently. Identify risks, bottlenecks, and process gaps and proactively propose solutions. Marketing Execution Support Assist with development and review of marketing materials, including promotional assets, sales tools, and digital content, following internal review and approval processes (e.g., MLR). Support meeting planning, training initiatives, advisory boards, and congress logistics. Track key deliverables, milestones, and post-project documentation. AI & Process Improvement Utilize AI-powered tools (e.g., generative AI, workflow automation, project management software, content assistance tools) to improve productivity, reporting, documentation, and project coordination. Identify opportunities to optimize marketing workflows using AI and automation while maintaining compliance. Partner with marketing leadership to pilot new tools or processes that improve efficiency and scalability. Professional Development & Growth Actively build marketing knowledge across brand strategy, market dynamics, and customer engagement in ophthalmology. Seek opportunities to take on increasing responsibility in campaign planning, analysis, and strategic support. Stay current on pharmaceutical marketing best practices, compliance requirements, and emerging AI capabilities. Qualifications Bachelor's degree in Marketing, Business, Life Sciences, Communications, or a related field. 13 years of experience in marketing coordination, project management, marketing operations, or administrative rolespreferably within pharmaceuticals, healthcare, or a regulated industry. Experience managing contracts, documentation, or administrative workflows. Demonstrated ability to manage multiple projects simultaneously with strong attention to detail. Hands-on experience using AI tools to improve efficiency, organization, or content development. Strong communication and collaboration skills. Experience in pharmaceutical, biotech, medical device, or ophthalmology-related marketing is strongly encouraged. Familiarity with promotional review processes (PRC/MLR), compliance standards, and vendor management is preferred. Interest in developing into a marketing strategist, brand marketer, or product marketer role is preferred.

Created: 2026-03-05