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Residential Remodeling Handyman Operations Manager

House Doctors of Dunbar - Dunbar, WV

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Job Description

Benefits:Bonus based on performanceCompetitive salaryOpportunity for advancementTraining & developmentJob Title: Operations Manager / Project ManagerOverview We are seeking a highly motivated and experienced Operations Manager to support the owner in managing our residential remodeling and handyman business. The ideal candidate is a dynamic leader with a strong background in construction, project management, and team development. This role offers an exciting opportunity to influence business growth, streamline operations, and help foster a positive, high‑performance company culture.Key Responsibilities • Provide leadership that promotes safety, high performance, and strong morale across the organization • Collaborate with the owner to develop and implement essential procedures, policies, and growth strategies • Help cultivate a company culture that encourages top performance and employee satisfaction • Estimate and manage projects both remotely and on‑site • Follow up on submitted proposals and secure new projects by guiding them toward successful outcomes • Oversee scheduling and management of field employees, aligning tasks with their skill sets to maximize quality and efficiency • Contribute to business expansion by consistently meeting and exceeding sales targets • Manage fleet vehicles, shop equipment, and inventory to support efficient operations • Conduct project quality‑control audits to ensure high craftsmanship standards and safety compliance • Build and maintain strong relationships with subcontractors, vendors, and business partners • Work closely with the owner to develop and execute marketing strategies that support growth and brand visibility • Collaborate with CSR and office staff to coordinate lead flow, technician schedules, estimates, invoicing, and project completion • Oversee start‑to‑finish project delivery, providing detailed reporting when required • Master company software systems and promote their use to streamline operations • Balance daily workloads to meet deadlines while maintaining quality and productivity standards • Initially work on‑site with up to 50% field project involvement • Track job performance, efficiency, and adherence to labor and materials budgets • Monitor and manage change orders to ensure profitability throughout each project lifecycleDesired Knowledge & Skills • 15+ years of experience in residential remodeling and construction with deep industry knowledge • Proven expertise as a master carpenter, with a passion for teaching, training, and mentoring technicians • A WV contractor’s license (or equivalent) preferred, along with experience owning or managing a contracting business • 5+ years of project management experience, including cost, scope, and schedule management • 5+ years of experience in estimating, scheduling, and business development/sales • Strong customer service background with outstanding client‑communication skills • Proficient in reading and interpreting construction drawings • Strong understanding of business economics with solid mathematical skills • Safety‑focused and committed to delivering high‑quality work • Honest, transparent, reliable, and professional in all interactions • Ability to quickly master business and operations software • Advanced computer skills, including proficiency with Microsoft Office, email, and relevant programs • A mentorship‑driven mindset with the ability to positively coach and develop employees • Ambitious, with a long‑term desire to potentially operate your own businessWhat We Offer:A collaborative and supportive work environment.Opportunities for career growth and professional development.Competitive compensation and benefits.A chance to make a lasting impact on the company’s success and culture.If you are a proactive leader with a passion for construction and a desire to help build a thriving business and looking for a potential ownership opportunity, we would love to hear from you!

Created: 2026-03-05

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