Claims Support Specialist

Join Sedgwick and become part of something truly meaningful. Every day, our 33,000 colleagues support people around the world facing the unexpected. Here, you can advance your career, thrive in a caring culture, and maintain a healthy work-life balance. There's no limit to what you can achieve! Recognized by Newsweek as America's Greatest Workplaces and Certified as a Great Place to Work®, we proudly feature among Fortune's Best Workplaces in Financial Services & Insurance. Position: Claims Support Specialist Our collaborative teams thrive together! We embrace a flexible hybrid work style, and we invite you to join us at our Dynamic Center of Excellence in Dublin, OH. What we offer: Exciting Part-Time Opportunity! Competitive pay rate: $16.25 per hour A stable and consistent work environment - both in-office and virtual Comprehensive training program to support you in helping employees and customers of renowned brands A dedicated mentor and manager to guide you through your career journey Career development and promotional opportunities as you take on new responsibilities Diverse, all-inclusive benefits package aimed at supporting your mental, physical, financial, and professional well-being Your next big opportunity starts here - are you ready to join us? PRIMARY PURPOSE: To provide support to the claims staff and perform various office tasks depending on the client program. ESSENTIAL FUNCTIONS and RESPONSIBILITIES: Set up and enter new claims into the claims management system. Input and review notes/diaries in the claims management system as instructed. Process payments efficiently. Manage mail, filing, faxing, and photocopying tasks. Review and prepare letters, reports, and forms for communication. Handle telephone calls, schedule medical appointments, and provide customer service as necessary. Engage in additional projects as assigned, including preparing and distributing reports. ADDITIONAL FUNCTIONS and RESPONSIBILITIES: May perform other duties as assigned. Support the organization's quality programs. QUALIFICATIONS: Education & Licensing: High school diploma or GED required. Experience: Six months of clerical or customer service experience or a combination of education and experience required. Skills & Knowledge: Excellent oral and written communication skills PC literate, proficient in Microsoft Office products Strong organizational abilities Capacity to work collaboratively in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT: Consideration will be given to reasonable accommodations when applicable. Mental: Strong conceptual thinking with excellent judgment and discretion; capacity to manage work-related stress; ability to handle multiple priorities simultaneously and meet deadlines. Physical: Proficient in computer keyboarding, with occasional travel as needed. Auditory/Visual: Adequate hearing, vision, and verbal communication abilities. NOTE: Credit security clearance is required for this position and will be verified via a background credit check. This description is intended to outline the general nature and level of work to be performed by colleagues assigned this role. It is not a comprehensive list of all functions or responsibilities. Management retains the discretion to adjust duties as necessary. As mandated by law, Sedgwick provides a reasonable range of compensation for roles that may be advertised in jurisdictions requiring pay transparency. The starting pay for this role is $16.25. A comprehensive benefits package includes medical, dental, vision, 401k with matching, PTO, disability and life insurance, employee assistance programs, flexible spending or health savings accounts, and additional voluntary benefits. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you are enthusiastic about this role but don't meet all qualifications, we encourage you to apply anyway! Sedgwick is committed to building a diverse, equitable, and inclusive workplace, recognizing that unique combinations of skills, knowledge, and experience can make a perfect fit for this position or others. Sedgwick is the world's leading risk and claims administration partner, helping clients navigate the unexpected. With over 33,000 colleagues and 10,000 clients across 80 countries, we provide unparalleled support and innovative solutions in claims administration, loss adjusting, benefits administration, and product recall. For more information, please visit sedgwick.com.

Created: 2026-03-05