Lead of Procurement Contract Operations

Job Description Where you'll work: Remote At GoTo, we prioritize innovation through practical AI, enhancing every aspect of our company—not just the technical teams. Our commitment to user-friendly AI-driven tools and creative problem-solving fosters a collaborative environment where team members continuously learn, adapt, and lead through change. If you are passionate about building strong relationships and making a significant impact daily, GoTo is the place for you. Your Day to Day As the Lead of Procurement Contract Operations, you will: Ensure intake quality and gating by utilizing automation and AI to validate essential criteria, including scope, spend, term, Personally Identifiable Information (PII), Intellectual Property (IP), and necessary approvals, preparing requests for seamless routing to Legal or Security/Privacy. Generate AI-enhanced first-pass contract packages using approved templates and clause playbooks, incorporating required addenda such as Data Processing Agreement (DPA), Business Associate Agreement (BAA), AI addendum, and Supplier Enterprise Security Addendum (SESA) based on predefined triggers while conducting thorough human reviews. Coordinate deals from inception to completion, actively driving progress and escalating issues when necessary to maintain momentum in deal closures. Facilitate cross-functional reviews with Legal, Security/Privacy, and Finance, consolidating feedback into a single-source-of-truth redline, managing version control, and producing clear summaries of open issues for decision-makers. Oversee execution, closeout, and continual improvement using AI by drafting low-risk agreements as per approved guidelines (e.g., Non-Disclosure Agreements, termination letters, Proof of Concept agreements, standard Order Forms/Statements of Work without deviations), ensuring proper routing for e-signatures, maintaining audit-ready CLM storage, and contributing to the AI roadmap for supplier contracting. What We're Looking For Your qualifications will include: A Bachelor's degree in Business, Supply Chain, or a related field. 3-5 years of experience in contract operations, workflow, or procurement within a technology environment, demonstrating success in collaborating with Legal, Security/Privacy, Finance, and business stakeholders to expedite agreement processes. Hands-on experience with Contract Lifecycle Management (CLM) systems, including administration, reporting, and ensuring audit readiness, alongside working knowledge of NetSuite, Workday, or comparable ERP/procurement platforms. A strong focus on process improvement, creating repeatable intake standards, playbooks, and templates, and effectively applying AI and automation in your work. Excellent organizational, written, and verbal communication abilities, capable of managing multiple concurrent deals and fostering strong cross-functional relationships. What We Offer At GoTo, we value our employees and provide a comprehensive range of benefits tailored to enhance both work life and personal life. Some of our offerings include: Comprehensive health benefits, life insurance, and support programs for family planning. Paid holidays, volunteer time off, quarterly self-care days, and no meeting days. Reimbursement programs for tuition and reading to promote continuous learning and professional development. Access to the Thrive Global Wellness Program and a Confidential Employee Assistance Program (EAP). Engagement opportunities through Employee Resource Groups (ERGs), GoTo Gives, and charitable matching programs. Diversity and inclusion are core to our dynamic workplace. Our GoGetters community thrives on learning, exploring, connecting, and collaborating while appreciating every individual's unique perspectives. We take pride in offering extensive benefits, wellness programs, and growth opportunities worldwide. Join GoTo to contribute to our inclusive environment, where everyone can flourish personally and professionally. Benefits: Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short-Term and Long-Term Disability, Basic Life Insurance, and fertility benefits. Annual Base Salary Range: $65,000.00 - $0.00. Your compensation will be based on location, experience, and comparable pay for similar roles. You will also be eligible for a variable pay component and additional benefits. At GoTo, we are cultivating the future of work by fostering a culture driven by curiosity, innovative thinking, and a commitment to solving real challenges. As leaders in cloud communications and IT, we focus on what’s next with our solutions, driven by a relentless customer focus. Our culture supports diverse perspectives, ownership, and a growth mindset that promotes continuous learning. Here, collaboration and authenticity ignite new ideas and tangible actions—ensuring your impact is acknowledged and valued. Join GoTo to shape what's next and accelerate your journey with us! GoTo, Inc. is committed to equal employment opportunities. All employees and applicants will not face discrimination based on race, color, religion, gender, sexual orientation, and any other protected characteristics by federal, state, or local law.

Created: 2026-03-05