Operations Support Coordinator

"We enable greatness in people and organizations everywhere." FranklinCovey (NYSE: FC) stands as one of the leading leadership development companies globally, fostering growth in individuals and organizations across more than 160 countries. With a diverse team of over 2,000 associates, we partner with clients to create transformative results by enhancing leadership, teamwork, and organizational culture. Our prominent offerings include the FranklinCovey All Access Pass and the Leader in Me membership, catering to both enterprise and education sectors. To learn more, visit franklincovey.com. Title: Operations Support Coordinator Payroll Title: Operations Clerk Division & Department: Education Sales Operations Status: Temporary Full-Time Hourly Reports to: Director of Operations Location: Remote - Anywhere in the contiguous US Compensation: Anticipated compensation for this position is an hourly wage of $16.61-17. Work Status: This position is temporary and is anticipated to start in March/April and extend through the end of August. Job Summary The Coordinator Process Specialist plays a crucial role in providing essential logistics support to the Client Services Team. This temporary full-time position requires an individual to work 40 hours per week from April through August, assisting Client Engagement Coordinators, their sales teams, and clients effectively. Essential Job Functions Accurately enter information into FranklinCovey systems in a timely manner. Handle client communications regarding ongoing events using FranklinCovey templates. Maintain a comprehensive facilitator database for workshop processes. Assist the CEC team with vendor forms and specific client information requests. Support the efficient issuance and return of contracts and intellectual property licenses. Organize job-related paperwork using Salesforce and Google Drive. Basic Qualifications Experience in customer service, logistics, operations, or K-12 education roles. Preferred Skills & Experience Self-motivated and able to work independently. Team player who is willing to support others and seek assistance when necessary. Strong work ethic and positive customer service mindset. Accountable and committed to seeing tasks through to completion. Excellent organizational skills with a high attention to detail. Proficient in Microsoft and Google Suite applications. Experience with CRM systems, preferably SFDC. Exceptional written and verbal communication skills. Benefits for this position include medical insurance and 401(k). Please review our benefits information for more details. Actual offers may be outside the specified range and will be determined by various factors including education, experience, skills, and geographic location. Applications will be accepted for a minimum of three (3) days from the initial published date, but may close earlier. Employer Information For an overview of our Interview Process, please refer to our website. FranklinCovey is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. For reasonable accommodation requests, please contact our accommodations team. For our Privacy Policy, please visit our website. #LI-Remote #LI-ME1

Created: 2026-03-05