Electronic Banking Fraud Analyst I

Join Enterprise Bank & Trust: A Community-Centric Financial Institution At Enterprise Bank & Trust, we are dedicated to supporting entrepreneurship and community growth. We aim to help businesses thrive, from local coffee shops to large construction firms. With a presence in various states, we are committed to our mission and to our associates. We provide ample benefits, annual paid volunteer time off, and charitable-matching opportunities. Recognized as a Best Bank to Work For by American Banker, we foster a culture of professional growth and community engagement. Job Title: Electronic Banking Fraud Analyst I About the Role: As an Electronic Banking Fraud Analyst, you will play a crucial role in safeguarding our customers and the bank from electronic banking fraud. Your responsibilities will encompass fraud prevention, active investigation, recovery, and restitution related to electronic banking incidents. Key Responsibilities: Conduct prompt investigations of all electronic banking fraud cases including online banking, Zelle, bill pay, ACH, wire transfers, and both internal and external transfer fraud to minimize losses. Manage client documentation and communication regarding Regulation E compliance. Review system-generated reports for potential fraud indicators. Process claims affidavits ensuring adherence to regulatory requirements and collaborate with clients and staff to gather necessary information. Educate clients and associates about electronic banking fraud awareness. Utilize electronic banking systems to research transactions and compile documentation for internal case files. Create and deliver timely reports on all electronic banking fraud cases. Ensure compliance with all legal and regulatory standards. Stay informed by attending relevant conferences, seminars, and educational opportunities. Perform additional tasks as assigned by management. What We Are Looking For: Strong oral and written communication skills. A positive, team-oriented attitude and ability to work collaboratively. Excellent analytical skills. Ability to conduct effective presentations. Strong organizational skills with the ability to prioritize and multitask in a dynamic environment. Attention to detail and a commitment to accuracy. Capacity to identify irregular or suspicious transactions. In-depth knowledge of banking operations, policies, procedures, compliance, and regulations. Understanding of Regulation E, Regulation CC, NACHA, BSA rules, and trends in fraud. Requirements: High School Diploma or equivalent. A minimum of three years of banking operations experience, preferably in electronic banking fraud. Technical Skills: Proficient in Microsoft Word and Excel, as well as Google Suite. Experience with SalesForce is preferred. Familiarity with Verafin and IBS is a plus. Additional Information: No specific certifications or licenses are required. Equal Opportunity Statement: Enterprise Bank & Trust ensures equal opportunity for individuals with disabilities to participate in the workforce. If you require accommodation to apply, please contact Human Resources at . As an Equal Opportunity Employer, we pride ourselves on our diverse workplace and welcome applications from all qualified candidates without discrimination based on age, race, color, religion, sex, national origin, sexual orientation, gender identity, or veteran status, and we are committed to a drug and background check screening process.

Created: 2026-03-05