Product Manager - Ship to Home-Fulfillment

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! About the Role We are seeking a strategic, executionoriented Product Manager - ShiptoHome and Omnichannel Fulfillment Experience to own and evolve our endtoend fulfillment capabilities across ShiptoHome, instore fulfillment, and home delivery. This role operates within an established ecommerce ecosystem that already supports pickup and thirdparty delivery and is responsible for scaling and optimizing how customers receive products across channels. You will lead the strategy, roadmap, and execution for ShiptoHome and omnichannel fulfillment experiences, partnering deeply with digital, operations, supply chain, and third party providers to solve the most impactful problems and deliver measurable business outcomes. What You'll Own & Deliver End to End Ship to Home & Omnichannel Fulfillment Leadership Own the end to end Ship to Home and omnichannel fulfillment experience , from discovery and eligibility through delivery, tracking, and returns. Define andmaintain business rules and guidance for fulfillment tactics, including fulfill from store , fulfill from warehouse , and hybrid fulfillment models. Create and govern business rules and processes for Ship to Home item returns , ensuring clarity, consistency, and operational alignment. Ensure item tracking, shipment visibility, and status updates are implemented and clearly communicated to customers across digital touchpoints. Strategy, Roadmap & Business Impact Define and own the product strategy forShiptoHomeand omnichannel fulfillment, balancing customer experience, operational constraints, and financial outcomes. Own and communicate the product roadmap , aligning priorities, milestones, dependencies, and risks acrosscross functionalteams. Own the global catalog pricing strategy forShiptoHomeitems in close partnership with digital merchandising, finance, and pricing teams. Identifythe right problems to solve and prioritize initiatives that drive the greatest customer and business impact. Cross Functional & Partner Collaboration Collaborate with Digital Merchandising and Merchant teams to define product eligibility rules and catalog logic forShiptoHomeand omnichannel fulfillment. Partner with Order Management Systems (OMS), Store Operations, Supply Chain, Voice of Customer , and 3rd Party Fulfillment providers to deliver scalable solutions. Partner closely with in store fulfillment teams and home delivery service providers to understand capabilities, constraints, and opportunities. Build business cases to ensure the largest and most critical problems are prioritized and addressed. Partner with Digital Customer Experience (CX) teams to ensure UI and customer messaging clearly reflect fulfillment rules, costs, timelines, tracking, and return processes. Data Driven Execution & Leadership Communication Build productobjectivesand goals in collaboration with key stakeholders and partners. Gather data and conduct research to identify Product ROI and inform investment decisions. Measure adoption, usage, operational performance, and business impact of launches tovalidateoutcomes and prove ROI. Communicate progress, insights, and lessons learned regularlytosenior leadership. Serve as an enabler to your product teams , helping them deliver against planned roadmap and outcomes aligned with organizational goals. What You Bring Experience as a Product Manager in ecommerce, retail, fulfillment,logistics, orsupply chain adjacentdomains. Proven ability to translate operational complexity into clear product rules andcustomer friendlyexperiences. Strongcrossfunctionalpartnership and stakeholder influence skills. Datadrivenmindset with a focus on outcomes and measurable impact. Comfortcommunicatingstrategy, progress, and tradeoffs to senior leadership. Why This Role Matters ShiptoHomeand omnichannel fulfillment are critical growth levers across digital and physical retail. You will directly influence customer satisfaction,fulfillmentscalability, andcost to serve. You'lloperateat the intersection of ecommerce, store operations, supply chain, and customer experience-where product impact is highly visible and measurable. We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we're a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin. Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification. If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request . Submissions that are not seeking help to complete the application due to a disability will not be responded to.

Created: 2026-03-05