Data Lead

Data LeadPrint (ApplyData LeadSalary$85,654.40 - $101,920.00 AnnuallyLocationDurham, NCJob TypeTemporary with benefits (More than 1000 hours)Remote EmploymentFlexible/HybridJob Number26-05864DepartmentCommunity SafetyOpening Date03/02/2026Closing DateContinuous Description Questions Position DescriptionWork. Serve. Thrive. With the City of DurhamAdvance in your career while making a real difference in the community you serve.Hiring Range: $85,654.40 - $101,928.74 (Salaries are determined based upon your education and/or relevant certifications and work experience)Schedule/Shift: Monday-Friday 9am-5pm. Temporary with benefits, 40 hours per week.Temporary Position, may become eligible for Full-time hire in July 2026.In 2022, the Durham Community Safety Department (DCSD) launched four 911 crisis response programs—collectively known as HEART (Holistic Empathetic Assistance Response Teams). Please visit our website (and dashboard (, watch this CNN clip (, listen to this NPR segment (, or read this piece (from The Assembly. In 2025, DCSD has added a new division focused on Stabilization Services. This expansion represents an exciting new phase in DCSD’s development—and a thrilling opportunity to pair alternative response programs with stabilization services that can better support Neighbors.In 2025, DCSD’s scope of work grew to include several other dimensions of community safety. Importantly, DCSD became the lead agency of Durham’s Continuum of Care, and incorporated the City’s homelessness system team into its department. That team, now known as the HOPE Team (Housing Opportunities and Pathways Engagement Team), supports the local continuum of care, homelessness providers, and neighbors experiencing homelessness. Its purpose is to make homelessness rare, brief, and non-recurring in Durham. In data terms: to reach functional zero across populations experiencing homelessness.ABOUT THE ROLEAs a member of the HOPE Team, the Data Lead will partner with the current team to take joint ownership of the HOPE team’s data-related processes —and lead us in developing and using innovative evaluations, practices, and tools. The Data Lead will respond to time-sensitive and high-level requests for data related to the Strategic Framework to Prevent and End Homelessness. The Data Lead will also socialize data definitions, developing a shared vision for quality data, establishing reporting policies and procedures to ensure timely and clean data, and producing products that facilitate data-driven decision making. It will be critical that the Data Lead is one of the community’s most ardent data evangelist and promotes the importance of creating and using data for continuous quality improvement methods and system change efforts.Duties/Responsibilities Refine HOPE team’s data strategy by examining gaps, opportunities, and best practice from other cities. Manages high-leverage projects and reports that are time-sensitive and essential to the Strategic Framework to Prevent and End Homelessness. Presents major findings to key stakeholder groups inclusive of City leaders, homelessness providers, partners in other sectors, and the public at large. Ensures the by-name dataset is accurate, timely, and comprehensive by creating data insights and developing policies and procedures. Designs programmatic evaluations that reveal focus areas leading to robust conversations on areas of improvement. Collaborate with the HOPE team to review strategic planning towards system-level problems. Develops internal data tools that supports staff in efficiently processing the data to better understand their work towards key measures. Problem-solves data issues from a systems perspective by leveraging their knowledge of HMIS to identify trends or anomalies in data. Informs policies and procedures to clear the path for stronger data infrastructure (i.e. developing reporting SOPs, data sharing agreements, and community-wide data norms). Evangelizes the use of data for improvement, advocacy, and storytelling through demonstrating the impact towards client outcomes, incorporating data into internal and external communications, and being an advocate for measurable improvements. Engages with Built for Zero to develop a strong understanding of quality data definitions, to learn from other data leads, and to support others in the sector. Analyzes data and produces data products including monthly inflow/outflow reports and Built for Zero metrics to support data-informed decision making and to assess community progress. Identifies and develops plans to fill community data capacity/capability gaps through training and advocating for data resources. Minimum Qualifications & Experience Bachelor’s degree in statistics, data or quantitative analysis, public policy, business, public administration, sociology, or directly related field Five years of professional program administration and/or analytical experience in area of assignment. Two years of supervisory experience. Significant experience in statistical analyses, data reporting from complex systems, and building tools/dashboards in business intelligence software, like Power BI or Tableau. Knowledge and experience with service delivery documentation, like HUD standards, HIPAA/Confidentiality standards, utilization review, and data management. Additional Preferred Skills Master's degree in statistics, data or quantitative analysis, public policy, business, public administration, sociology, or directly related field and five years of professional program administration and/or analytical experience in area of assignment. Advanced experience with preparing concise administrative and financial reports that aid in high-level strategic planning. Advanced experience building tools/dashboards in business intelligence software, like Power BI or Tableau. Expertise in principles and practices of program development, administration, and policy development. Familiarity with Durham health systems and community resources/services for physical health behavioral and mental health, substance use, Intellectual Developmental Disability, family dynamics, sexual/physical abuse, Veterans' Services, vocational rehabilitation, housing, justice involvement, and other services. A commitment to, knowledge of, and affection for Durham and its communities. Relevant lived experience in addition to professional experience. A commitment to and interest in the core mission of the HOPE team; to end homelessness in Durham. A commitment to equity, which could include cultural sensitivity and equity trainings. Flexibility and openness to programmatic changes in a rapidly scaling department. 01Where did you first hear about this opportunity? City of Durham Website Walk in Job fair Employee referral Professional organization Please list the organization in "other" box below Internet posting Please list the specific web site in the "other" box below Craig's List Facebook LinkedIn GlassDoor governmentjobs.com Monster.com Indeed.com Employment Security Commission Magazine/Newspaper Other 02If you listed "other" above please give specific web site, organization, or publication.03Please select your highest level of COMPLETED education. Less than a High School Diploma or Equivalent (GED, HiSET, TASC) High School Diploma or Equivalent (GED, HiSET, TASC) Associates Degree Bachelor's Degree Master's Degree Doctoral Degree (PhD, Juris Doctorate) 04Please list the area of academic focus your degree is in: (such as Major, Minor or concentration).05How many years of related experience do you have in professional program administration and/or analytical experience in area of assignment? No related experience Less than 1 year of related experience 1 year but less than 5 years of related experience 5 years but less than 9 years of related experience 9 or more years of related experience 06How many years of supervisory or management experience do you have? No related experience Less than 1 year of related experience 1 year but less than 2 years 2 years but less than 6 years 6 years but less than 10 years 10 or more years 07How would you rate your experience level with statistical analyses, data reporting from complex systems, and building tools/dashboards in business intelligence software, like Power BI or Tableau? No experience Beginner level Intermediate level Advanced level Expert level 08Do you have knowledge and experience with service delivery documentation, like HUD standards, HIPAA/Confidentiality standards, utilization review, and data management? Yes No 09Please provide detailed information about transferable skills from your work experience that would make you a competitive candidate for this position.Required Question

Created: 2026-03-05