Commercial Lien Filing and Release Specialist

Lead Specialist, Commercial Lien Group The Lead Specialist, Commercial Lien Group serves as a subject matter expert responsible for managing complex collateral servicing activities that support KeyBank's risk mitigation and lien control efforts. This role acts as an internal control point by ensuring collateral is properly perfected and released in compliance with KeyBank policies, departmental procedures, and applicable state and county requirements. The Lead Specialist supports multiple loan portfolios, provides guidance and back-up to team members, and maintains high standards for quality, accuracy, and productivity. The Commercial Lien Group is centralized in Brooklyn, Ohio and consists of Collateral Specialists, Workflow Coordinators, and a Department Manager. The team's primary objective is to minimize risk and controllable loss to KeyBank by preparing and releasing collateral loan documentation accurately and timely while ensuring full regulatory and procedural compliance. Collateral Review, Perfection, and Release Review loan and collateral documentation to ensure KeyBank's security interest is properly established and maintained Validate that loans are paid in full, including principal, fees, and interest, using applicable loan systems Perform comprehensive collateral reviews to confirm assets are not associated with other open or outstanding loans or lines of credit Verify that loans or servicing rights have not been sold or assigned to another financial institution Obtain required approvals prior to releasing collateral to confirm it is not designated for future lending Prepare, execute, notarize, and file lien-related documents to perfect or release collateral, either directly or through approved third-party vendors Maintain accurate, complete, and auditable records of all actions performed Servicing and Portfolio Support Support multiple servicing teams and loan portfolios across a variety of products, including construction and interim loans and lines of credit Monitor and manage expiring UCC filings and related client service requests Build, track, and resolve document exceptions in accordance with departmental standards Monitor incoming new loan, modification, and document management requests and maintain accurate documentation and loan status logs Track the receipt of required legal documentation from loan closings and modifications Leadership, Communication, and Collaboration Serve as a subject matter expert and provide assistance and guidance to Relationship Managers, Relationship Officers, Closers, and Servicing Officers regarding post-closing documentation requirements Provide back-up coverage for all aspects of servicing across the team as needed Clearly and promptly communicate issues, risks, or concerns to management and appropriate business partners Maintain effective communication with Service Officers, Closers, lending staff, internal partners, and external clients Performance, Quality, and Compliance Meet established service level, quality, and productivity standards following the onboarding period Adhere to all KeyBank policies, departmental procedures, and regulatory requirements Support departmental initiatives and special projects as assigned Required Qualifications High school diploma or equivalent required Strong solution-oriented and problem-solving skills High attention to detail and accuracy Strong written and verbal communication skills Ability to read, interpret, and analyze complex legal documents Demonstrated ability to independently perform complex research Proficiency with Microsoft Excel and Microsoft Word Preferred Qualifications Associate degree or equivalent real estate or financial services experience Knowledge of commercial loan documentation and collateral structures Experience with loan systems, preferably CLS and Loan IQ Experience using the KeyView Deluxe application Prior experience in collateral processing, loan records, underwriting, or related financial services roles Equipment Used Personal computer; multi-function copier/fax machine; virtual telephone system Training Provided Bank systems training; written procedures; on-the-job training with a subject matter expert COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $18.75 - $25.00 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Created: 2026-03-06