Payment Application Specialist
MRI Software - Cleveland, OH
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The Role: The Payment Application Specialist will be processing a high volume of cash applications, accurately and on a timely basis for a variety of MRI Software's global business units with a focus on NA region businesses. The specialist will interact with the Accounts Receivable team members to resolve payment discrepancies and cash reconciliations. The specialist will track daily cash receipts and post daily to ensure an up-to-date reflection of outstanding client invoice balances. This person will interact with Accounting team members to properly post non-invoice related payments and to reconcile accounts. You Will: Process incoming payments: Lockbox, ACH, Credit Cards, and Wires utilizing reports from online portals. Research insufficient payment information. Review all lockbox deposits. Process unapplied payments. Ensure that payments are applied per remittance and in a timely manner to not affect client experience. Prepare month end journal entries related to cash and intercompany balances. Update cash receipts tracking files. Balance bank transactions to General Ledger frequently. Ensure credits received in all bank accounts (as assigned by management) are accounted for and allocated and returned payments have been processed in a timely manner. Prepare weekly/daily cash reports to support Accounts Receivable team and management responsibilities. Handle inquiries applicable to cash applications. Coordinate with Accounts Receivable team in resolving customer remit issues. Utilize ingenuity to innovate processes and procedures. Perform other duties and participate in other projects as assigned by management, including cross training within the department. You Have: Knowledge and Skills: Mastery of Microsoft Excel; functions, formulas, tables and graphs. Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. Exemplary communication skills and ability to work well individually or as a member of a team. Attention to detail and ability to plan, organize, prioritize and multi-task. Creativity to continue to elevate current standards and pride of ownership in duties. Show strong initiative, problem analysis and problem-solving skills. Comfortable learning and utilizing multiple online resources. Education and Experience: High School diploma required. Associates or higher level in Accounting strongly preferred Global cash application experience a plus, but not required Candidate must be detail-oriented with a focus on accuracy and efficiency We're obsessed with making this the best job you've ever had! We want our teams to love working here, so we've created some incredible perks for you to enjoy: Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group Enjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefit Invest in our competitive 401k plan and help set you up for your future Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s) Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of 'Flexi' time a year Further your professional development and growth with our generous Tuition Reimbursement offerings Enjoy the flexibility of working from anywhere in the world for two weeks out of the year About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Created: 2026-03-06