Operations Support

The Regional Operations Support Specialist plays a critical role in delivering high-quality office services across multiple client sites, including universities, legal offices, and healthcare facilities. This position provides both leadership and hands-on support for campus mail and package processing, office services, and print/copy operations. The ideal candidate is highly adaptable, customer-focused, and knowledgeable in print production and mailroom workflows, with the ability to step into various roles and locations as needed. ESSENTIAL DUTIES & TASKSProvide on-site operational support and leadership across multiple client Ensure consistent delivery of mailroom services including inbound/outbound mail, package handling, and campus distribution. Operate and troubleshoot print, copy, and scanning equipment; ensure quality control and timely Support office services such as document management, supply inventory, and reception Travel regularly between client sites in the DC and Maryland region; mileage and expenses Performs other duties as KNOWLEDGE, SKILLS AND ABILITIES: 5+ years of experience in office services, mailroom operations, or print Strong working knowledge of print/copy equipment (e.g., Canon, Ricoh, Xerox) and related Ability to lift and move packages and operate mailroom equipment (e.g., postage meters, sorters). Excellent communication and customer service Valid driver's license and reliable Flexibility to work across multiple sites and adapt to changing client Ability to work independently and manage time Experience in higher education, legal, or healthcare Familiarity with shipping platforms (FedEx, UPS, USPS) and mail tracking Basic troubleshooting and maintenance of office Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-03-06