Sr. Pharmacy Partner Coordinator

Oxford Solutions has an opening for a Senior Pharmacy Partner Coordinator for a direct hire opportunity with a pharmacy operations client in Robinson Township, Pittsburgh, PA. This fully onsite role supports pharmacy partners while acting as a senior team resource - helping resolve complex operational issues, improve workflows, and guide team performance. Schedule: Must be open to working shifts between 8:00am-8:00pm EST on weekdays, with rotating Saturdays (9:00am-5:00pm EST) Responsibilities Serve as a primary contact for pharmacy partners regarding billing, shipping, and operational issues Manage complex escalations involving shipments, billing, and order processing Collaborate with pharmacists and internal teams to resolve clinical, billing, and inventory inquiries Lead investigation and resolution of complex, multi-system operational issues Manage partner relationships during high-level escalations Identify risks or process gaps early and help resolve issues before they impact partners or patients Evaluate team performance against service levels and operational goals Provide onboarding guidance and informal coaching to team members Help remove operational blockers and coordinate solutions across departments Identify opportunities to improve workflows and operational efficiency Maintain accurate documentation and ensure compliance with internal policies and regulations Qualifications High school diploma or GED required; Bachelor's degree preferred 4+ years of pharmacy operations experience, including third-party claims resolution Strong analytical, research, and problem-solving skills Ability to manage complex situations and shifting priorities Excellent communication and cross-functional collaboration skills Strong technical aptitude; experience with Google Suite preferred Prior mentoring or team support experience is a plus This role is ideal for a pharmacy professional who enjoys solving complex operational challenges, improving processes, and helping teams succeed in a fast-paced healthcare environment. Senior Pharmacy Partner Coordinator - 26-00178

Created: 2026-03-06