Director of Residential Services
Havenwyck Hospital - Detroit, MI
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Havenwyck Hospital is seeking a talented and dynamic Director of Residential Services to join our team of dedicated healthcare professionals! LMSW, LPC, or LP licensure required. Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital, overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services to children, adolescents and adults. It is the ultimate goal of our dedicated staff to build strength, confidence and knowledge within each patient, in hopes that they may continue learning and understanding their needs and practicing self-care for the rest of their lives. FACILITY LOCATION: 1525 UNIVERSITY DR AUBURN HILLS, Michigan 48326 POSITION SUMMARY: The Director of Residential Services is responsible for the overall quality and fiscal management of the program and serves as the “Chief Administrator” for the MDHHS Child Caring Institution contract. The Director is responsible for the operation and monitoring of the program through planning, and establishing the department’s scope of practice, and developing, and implementing appropriate policies and procedures. The Director continuously assures that all services are in full compliance with applicable regulations and payer contract specifications. Director, Residential Services duties include but are not limited to: Maintains positive internal and external relationships, working with the hospital-based treatment team as well as with other providers, local and state agencies, and managed care organizations. 10% Coordinates the overall delivery of services and programming for the residents ensuring a high quality of care and resident safety. 15% Develops and implements departmental policies and procedures and enforces all hospital policies as they apply to program staff. 15% Interviews, hires, and provides supervision and training to clinical, educational and administrative support staff. 15% Ensures treatment program is trauma-informed, therapeutic and meets best practice, regulatory and contractual guidelines. 15% Plans and executes work systematically and with established priorities for greater efficiency as well as efficiently utilizing staff members and equipment to meet cost and quality standards. 10% Coordinates Performance Improvement monitors and activities for the residential services program. 5% Completes administrative and reporting duties as required as Chief Administrator for MDHHS CCI contract. 5% Ensures the coordination of clinical information between the treatment team and the prescriber. BENEFIT HIGHLIGHTS: Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plan 401(K) with company match and discounted stock plan Career development opportunities within UHS and its 300+ Subsidiaries Free Basic Life Insurance Tuition Reimbursement SoFi Student Loan Refinancing Program Student Loan Repayment Program - for some degrees and criteria What do our current employees value at Havenwyck Hospital and UHS? An environment that puts patient care first. One of the most rewarding aspects of this job is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of peer co-workers that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for skills diversification and career advancement with UHS. About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500® corporation. Headquartered in King of Prussia, PA, UHS has 101,500 employees. Through its subsidiaries, UHS operates 29 acute care inpatient facilities, 346 behavioral health inpatient facilities and 168 outpatient and other facilities in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. QUALIFICATIONS: Licensed as an LMSW, LPC, or LP required Knowledge or expertise in psychological diagnosis and evaluation. Writing skills sufficient to complete required reports, documentation, policies and procedures. Experience in inpatient or residential psychiatric treatment programs. Experience and/or certification in Trauma Informed Care interventions. Able to articulate goals and objectives of the department. Experience in providing clinical supervision. Effective problem solving and organizational abilities. Experience in providing individual, group and family therapy to a wide range of patients. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. 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Created: 2026-03-06