Lead Loan Specialist

Lead Loan Specialist The Loan Production Team Lead (LPTL) is in a Loan Guaranty Service (LGY) field location. The primary purpose of this position is to ensure loan origination services are provided to Veterans and other program stakeholders in a timely and accurate manner protecting the financial interests of VA. The LPTL performs the functions of directing, planning, training, setting priorities and assignment of work to an assigned team of loan specialist with most of the team at the GS-11 level. Specific duties include: Coaches the LP team in the selection and application of appropriate problem-solving methods and techniques, provides advice on work methods, practices and procedures, and assists the team and/or individual members in identifying the parameters of a viable solution Responsible for tracking and monitoring overall LP performance goals established by LGY and reporting any out of line or potential situations to LP management Responsible for all normal case reviews, which include the underwriting of all prior approval loan applications, early payment default reviews, giving technical guidance for more complex and unusual cases including inquiries on disapproved prior approval loans Required to work on special projects for LGY and such assignments may involve liaison with or visits to other LGY locations. Special projects will require creating and achieving project goals, communicating recommendations and outcomes to LGY leadership and serving as a change management champion for new initiatives or LGY directives To ensure employee decisions and recommendations are accurate, conducts frequent formal and informal reviews of work and analyses of operations to verify work produced complies with law, regulation, manual requirements, local and agency directives and good business practices. Makes recommendations to the Assistant Loan Production Officer (ALPO) and Loan Production Officer (LPO) founded in program data regarding changes to increase efficiency and economy in the section Responsible for reporting unique problems or out-of-line workflow situations along with recommendations for correction. Must be familiar with and assist in preparation of the annual Systematic Analysis of Operations (SAO's) and quarterly/monthly briefings. There must be ongoing interaction, communication, and cooperation between all employees. Ensures that the organization's strategic plan, mission, vision and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work products and services. Communicates to the team the assignment, project, problem to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion Establishes and maintains complete and accurate Loan Production (LP) section records, both those prescribed by LGY and those created locally to assure that current information is available for timely report preparation and for maintaining proper controls over all work phases Responsible for conducting and maintaining a comprehensive program of training materials for program participants to include Veterans, Lenders, Realtors, and other program stakeholders. Incumbent must be able to present training to groups of all sizes or conduct training at distance locations Promotion Potential: None Work Schedule : Full time, Monday through Friday 6:00 am - 6:00 pm Compressed/Flexible: Available Telework : Not Available Virtual: This is not a virtual position. Position Description/PD#: Lead Loan Specialist; PD 39038A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period OR 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period OR 2-year trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Acceptable form(s) of identification will be required to complete pre-employment requirements. To qualify for this position, applicants must meet all requirements by the closing date of this announcement:03/09/2026. This position does have an IOR (Individual Occupational Requirement) that must be met in addition to the basic Specialized Experience qualifications. In order to qualify for this position, you must have the education or experience listed below: IOR EDUCATION: This position requires Undergraduate and Graduate Education: Major study -- finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology. OR IOR EXPERIENCE: Experience that demonstrated competence in agricultural, commercial, realty, or other types of loans. Experience may have been gained in such work as reviewing and passing upon applications for agricultural, commercial, bank or mortgage loans; servicing a loan portfolio of a bank or other loan association; performing financial analysis of commercial concerns for investment purposes; appraising real estate to determine property valuation; or similar work. AND TIME-IN-GRADE REQUIREMENT Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-12 position you must have served 52 weeks at the GS-11 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. You may qualify based on your experience and/or education as described below: Specialized Experience: For the GS-12 you must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the Federal service. Specialized experience is defined as demonstrating a thorough knowledge and expertise in all phases of the loan guaranty program. Examples of specialized experience would typically include, but are not limited to: applying advanced underwriting practices to income credit and quality borrowers across a variety of employment types to include self-employment for government guaranteed loan program(s); reviewing and making program eligibility recommendations for borrowers is characterized by a thorough knowledge and demonstrated expertise of underwriting practices required of government guaranteed loan program(s); collaborating with a broad range of real estate professionals to include realtors, lenders, servicers, appraisers and other professionals to educate and support access to government guaranteed loan programs(s). There is no education substitution for this grade level. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. You will be evaluated for this job based on how well you meet the qualifications above. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Customer Service Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Real Estate - Knowledge of real estate principles, practices, markets, and values. Problem Solving - Identifies and analyzes problems; uses sound reasoning to arrive at conclusions; finds alternative solutions to complex problems; distinguishes between relevant and irrelevant information to make logical judgements Customer Service - Works and communicates with clients and customers (e

Created: 2026-03-06