Administrative Assistant
IICRC - Glendora, CA
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Administrative Assistant Servpro of Glendora/San Dimas is hiring an Administrative Assistant! Servpro of Glendora/San Dimas offers: Competitive compensation Superior benefits Career progression Professional development And more! As an Administrative Assistant, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace. Key Responsibilities Answer inbound calls with authority and professionalism Convert emergency calls into scheduled inspections Pre-qualify leads and gather complete intake details Capture insurance information and claim numbers accurately Hit daily and weekly booking goals Follow up on missed calls within 10 minutes Re-engage unscheduled estimates Accurate job file entry and documentation management Maintain scheduling boards and confirm appointments daily Position Requirements High school diploma/GED (preferred) Must be knowledgeable in Microsoft Office Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task Strong, confident phone presence Sales-oriented and competitive personality Detail-driven and highly organized Fast with systems and accurate with data entry Accountable to performance metrics Skills/Physical Demands/Competencies This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law. Each SERVPRO Franchise is Independently Owned and Operated.
Created: 2026-03-06