Front Desk Administrator

Front Desk Administrator Job Category: Finance, Facilities & IT Requisition Number: OFFIC001558 Posted: February 10, 2026 Full-Time On-site Boston, MA 02110, USA Job Details Description Since 1893, Boys & Girls Clubs of Boston have played an essential role in opening doors and creating opportunities for young people across this city. For every youth in Boston and Chelsea, Boys & Girls Clubs of Boston are a life-changing force for opportunity and empowerment that enables future talent to reach their full individual potential as productive citizens and leaders, inspired to make a difference in the Greater Boston community. By reaching 22 of 23 communities throughout Boston and Chelsea, no other youth serving organization engages more young people and families. Essential Duties and Responsibilities CFO & Finance Department Support (Communication, Organization, Follow-Through) Provide administrative support to the CFO (calendar, travel, meeting logistics, agendas) and track follow-ups to completion. Manage CFO expense reports and track Finance credit card transactions. Assist the CFO in evaluating and revising finance policies and procedures to improve compliance and the department's operational efficiency. Support the Board's Finance, Audit, and Investment Committees, including scheduling, materials, minutes, and action-item tracking with on-time completion. Coordinate logistics for Finance team meetings, retreats, and special projects. Provide general administrative support to Finance staff, including document preparation, filing, and data entry. Provides cross-team coverage as needed, including support for the Senior Executive Administrator during absences or peak workload periods. Reception & Front Desk Coordination (Service Orientation, Reliability, Judgment and Safety) Staff reception desk during core hours, includes greeting visitors, management of badges and the visitor log, and maintaining security protocols. Monitor the main voicemail and info@bgcb inbox, route or resolve inquiries, and meet defined response-time targets. Keep common areas tidy and presentable; sort mail and manage packages. Office Operations, Facilities, and IT Support (Collaboration, Safety and Compliance, and Technology Fluency) Maintain office and kitchen supply inventory and place orders within budget and procurement guidelines. Assist with set-up of meetings and office events. Coordinate with building management on facilities issues and communicate updates to staff. Coordinate with IT on device setup for staff and ensure handoff and documentation are complete. Other Duties Perform additional duties as assigned by the Senior Executive Administrator and CFO. Occasionally needed before or after hours for meetings and events. Qualifications Required High school diploma required; associate's degree or certification in office management preferred. 24 years of experience in office coordination, reception, or administrative support. Experience supporting executives or board-level committees strongly preferred. Strong customer service skills; professional and personable attitude. Proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, SharePoint). Strong customer service mindset, clear written and verbal communication, and reliable follow-through. Ability to manage multiple priorities in a busy office environment. Familiarity with office equipment and basic IT troubleshooting. Excellent organizational skills and ability to manage multiple priorities. Strong written and verbal communication skills. Discretion in handling confidential information. Preferred or Ideal Bilingual or multilingual skills is a plus Travel Engage in limited travel (i.e., between offices/clubs, for special events, etc.) Start Date 3/2/2026 (desired start date yet position open until filled) Location Downtown Office Salary & Benefits Salary - $65,993-$77,004 - commensurate with experience; along with competitive benefits and a great work environment To Apply Please complete an online application at Both a cover letter and resume are required to complete your application. Applications without a cover letter may not be considered. Candidates will be reviewed on an on-going basis. Please upload/attach your resume to your applicant profile as well as your cover letter. Boys and Girls Clubs of Boston is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion or creed, gender, gender identity, gender expression, sexual orientation, sexual and reproductive health choices, marital status, age, pregnancy, veteran status, disability or any other legally protected status recognized by federal, state or local law with respect to employment opportunities. Please visit our website at Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.

Created: 2026-03-06