Training Support and Program Analyst

Training Support and Program Analyst TJFACT is seeking a well-qualified Training and Support Program Analyst to support the Department of State INL/SAO/AT, in Washington, D.C. This position is equivalent to a Program/Management Analyst LVL 3. The Training Support and Program Analyst Third-Party Contract (TPC) will create on-demand, online training, and videos for INL staff, which provide opportunities for INL staff globally to refresh or learn quickly about a relevant topic, without attending a longer form training. Training topics align with critical Administration priorities, including degrading and dismantling TCOs, narcoterrorists, and other criminal enterprises; disrupting illicit drugs that harm American communities; and maintaining the U.S. advantage, access, and competitiveness in regions key to U.S. interests. This position also directly supports in-person staff training for INL, including by serving as a POC with NFATC and its Student Information System (SIS). INL expands efficiencies by using SIS to onboard INL staff, advertise and manage training announcements, and award training credit. Major Duties and Responsibilities: Coordinate and develop a suite of online and remote training modules and support materials, working with INL/SAO and relevant subject matter experts as required, to meet the specific needs of program officers and INL staff writ large. These online workshops, microlearnings, job aids, podcasts, etc., may be tailored for an overseas or domestic audience. Develop courses and their design plans according to INL/SAO/AT's SOP for online training or suggest enhancements to the SOP. Training materials should include measurable objectives, instructional strategy, and available resources. Certain courses, as instructed by management, may require a Facilitator Guide, Participant Guide, learning roadmap, and job aids. Analyze the training needs of the Bureau by completing a needs assessment. Identify what gaps are present, present findings to INL/SAO/AT management, and make recommendations. Evaluate the effectiveness of training courses by developing methods to measure knowledge retention and skill improvement of each trainee, which could include practical exercises, oral exams, pre/post-tests, etc. Ensure that INL/SAO/AT management approves all training courses and is regularly briefed during the development of any training curricula, classes, workshops, and information sessions. Support INL training efficiencies by serving as POC for National Foreign Affairs Training Center (NFATC's) Student Information System, including through tracking enrollment, announcements, and other related tasks. Assist in INL's Washington-based in-person training when surge support required by management. Assist training team in logistical matters involving online, remote and in-person events, this may include assisting in the procurement of venues, supplies or similar items, requiring market research, providing cost estimate input and/or drafting language for statements of work or pre-award documents Required Qualifications: U.S. Citizen Active security clearance A Bachelor's degree from an accredited institution. Four (4) to six (6) years' experience in relevant field. Demonstrated knowledge of Federal regulations in regard to area of specific need. Proficient in Microsoft Office Suite Proficient in cloud-based collaborative software. Demonstrated experience facilitating organizational change. Preferred Qualifications: Graduate Degree from an accredited college or university in a related field of counter-narcotics, criminal justice, international relations, foreign assistance, or adult-training or online training and curriculum development. Demonstrated experience with online and remote learning, including teaching, facilitation, design, or curriculum development. Demonstrated knowledge of training best practices. Demonstrated skill and ability in managing multiple concurrent activities of varying complexity, including changing priorities and short turn-around times. Demonstrated experience using on-demand training creation tools, platforms, or software. Prior experience supporting or working within the Department of State's International Narcotics and Law Enforcement Bureau. Benefits: Medical, Vision, and Dental Insurance 401-K plus match Paid vacation days Paid holidays Short Term and Long-Term Disability Voluntary Term Life TJFACT is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran. We reserve the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodation will be made in accordance with governing law.

Created: 2026-03-06