Certified Peer Support & Recovery Specialist

Certified Peer Support & Recovery Specialist Location: Baton Rouge, Louisiana Virtual: This position allows you to work virtually full-time, with only a few required in-person training sessions. This flexibility is designed to enhance productivity and promote a healthy work-life balance. Please note that candidates outside a reasonable commuting distance from the specified location will not be considered for employment unless an accommodation is legally required. Hours: 10am-6:30pm Thurs-Mon CST The Certified Peer Support & Recovery Specialist plays a crucial role in supporting individuals who contact the Louisiana Crisis Hub by focusing on their wellness and recovery journeys. Your Impact: Engage callers and their families to help build a supportive network for recovery. Provide resources and guidance to callers, their families, and community members to assist in decision-making and problem-solving. Maintain ongoing contact with assigned individuals and providers to monitor the members' engagement with services. Support individuals identified at serious or urgent risk levels, ensuring they receive necessary follow-up. Assist callers who required a mobile crisis intervention even if the dispatch was canceled. Follow up with callers who visit emergency departments but leave before receiving placement support. Minimum Requirements: Associate degree and a minimum of 2 years of experience in health services, behavioral health, or peer support services. Relevant education and experience may be considered as equivalent qualifications. A Peer Specialist Certification in Louisiana is mandatory. Preferred Skills and Experience: Experience in crisis work and call center environments is highly desirable. A Bachelor's degree is preferred. Knowledge of local resources and active community experience is a plus. Prior experience as a Peer Specialist is strongly preferred. Bilingual skills in Spanish are a plus. About Us: Elevance Health is committed to enhancing lives and communities, simplifying healthcare, and being a leader in the industry. We seek passionate individuals who strive to make a meaningful impact along our journey. Our Work Culture: We aim to create an environment that fosters both strategic advancement and personal growth. Our values shape our culture and drive our success in serving consumers, associates, and communities alike. We provide competitive rewards, including paid holidays, leave time, benefits, and wellness programs. Elevance Health operates a hybrid work model. Unless specified, associates are expected to work onsite at least once a week. Specific expectations will be discussed during the hiring process. The health of our associates is paramount. All candidates for specific member-facing roles must be vaccinated against COVID-19 and Influenza, unless an acceptable reason for exemption is provided. Elevance Health is an Equal Employment Opportunity employer. We welcome qualified candidates regardless of protected characteristics and will consider applicants with arrest or conviction records according to applicable laws.

Created: 2026-03-06