Temporary Operations Assistant - Meals on Wheels

Meals On Wheels Operations Assistant Schedule: Full-time, 40 hrs/week Mon-Thurs 7:30 am - 5:30 pm Job Summary The Meals on Wheels (MOW) Operations Assistant supports daily operations of the Meals on Wheels Nutrition Program serving homebound seniors & senior centers. This role provides customer service, program coordination, compliance support, volunteer & intern coordination, & backup meal delivery. The MOW Operations Assistant will work closely with the MOW Program Manager & other office staff, drivers, interns, kitchen partners, & volunteers to ensure program goals & mission are accomplished. Key Responsibilities Program Operations & Administrative Support Coordinate daily meal delivery with MOW staff, volunteers, & kitchen partners Support home-delivered & congregate meal programs across multiple counties With MOW Manager, ensure monthly menus meet nutrition guidelines & facilitate menu projections from Senior Centers, as well as compilation & distribution of menus Assist with MOW billing & tracking, contributions banking deposits, & accounts payable documentation Maintain accurate program records, spreadsheets, & reports while supporting compliance with State and Federal requirements Maintain inventory management & monthly supply ordering Assist MOW Manager with fleet & intern task coordination Assist MOW Manager & other MOW staff, as needed Client & Volunteer Services Answer the Meals on Wheels main phone & texting line, providing excellent customer service to senior clients, drivers & volunteers Follow up with clients, partners, & providers & make referrals to MAG & community resources Assist Volunteer Coordinator with volunteer program & route coverage, as needed Print, prepare, & distribute handouts, letters, & other information items for delivery with meals Required Qualifications High school diploma or equivalent Two years of administrative, customer service, or related experience OR equivalent combination of education & experience Excellent communication & customer service skills Strong organizational, multitasking, & problem-solving abilities Proficiency with Google Workspace & Microsoft Office Comfort working with senior citizens & the general public Ability to work independently & collaboratively in a fast-paced environment Valid Utah Driver's License (or ability to obtain) Utah Food Handler's Permit (or ability to obtain) Physical & Working Requirements Ability to lift, push, pull, & carry up to 50 lbs. Ability to drive a vehicle & perform frequent vehicle entry/exit Regular local travel throughout the service region Ability to sit for extended periods of time Office-based work with frequent interaction with the public

Created: 2026-03-06