Assistant Outlets Manager

Primarily responsible for planning short and long term and the day–to-day operations of the outlets including payroll, scheduling, achievement of sales targets, costs controls, and the training, development and performance coaching of colleagues. We are looking for a person whose desire is to provide exceptional customer service in the restaurant, Lobby Bar and In Room Dining, and lead colleagues to a common goal for the guest, colleague, owner and brand awareness.   RESPONSIBILITIES: Ensure smooth operation of the outlets Supervises Restaurant colleagues including the sales and costs of the day-to-day operation Ensures that service standards are in place in accordance with Fairmont Hotels and Resorts Food and Beverage standards manual Establishes and maintains effective employee relations, watches proper staffing levels and labor productivity Controls stock for daily use in Restaurant to ensure service levels are met To contribute and focus on the daily growth of the operation through awareness and understanding of VOG, LQA and Employment Engagement Survey Ensure the delivery of excellent service by maintaining high colleague morale and team spirit and following the Service Essentials Motivate, lead, coach and monitor the performance levels of all team members Participate in the training and coaching of new and existing team members Act as a liaison between the Kitchen, Lobby Lounge and the floor Actively participate in hotel’s environmental program To be Health & Safety conscious and actively involved in maintaining a safe work environment Assists in the development and implementation of Food & Beverage promotions To complete assigned projects as side duties as required QualificationsPrevious supervisory experience in a hotel restaurant. Holds an active ABRA license ServSafe Certified Passion for guest service. Proven leadership skills, which include coaching and training abilities and strong motivational skills. Problem solving & decision making skills. Excellent interpersonal & communication skills, team player attitude. Analytical and detail-oriented. Product knowledge, including a thorough working knowledge of culinary, wines and other beverages. Versatility, flexibility and stress management skills. Degree/Diploma in Hotel or F&B Management an asset. Computer skills (Excel, MS Office software and Micros preferred) Must be legally authorized to work in the United States without sponsorship. Physical requirements: Ability to stand and walk for extended periods Frequent lifting and carrying up to 25 lbs Frequent bending, stooping, kneeling, pushing, and pulling Rate of Pay: $53,000-$65,000 per annum More detail about Fairmont Washington D.C., Georgetown, please visit

Created: 2026-03-06