Operations Assistant

About Wonder At Wonder, we believe in bringing diverse culinary experiences to your table without any compromise. Our platform delivers an array of dishes from over 20 exclusive restaurants in a single order, catering to every craving, with options for pick-up or dine-in at a nearby location. We take pride in controlling all aspects of the dining experience, from recipes to technology, ensuring high quality and consistency. Join us as we strive to make delicious food more accessible to everyone. About the Role As the Operations Assistant in a Wonder restaurant, you will play a crucial role in supporting the General Manager in the daily operations and success of our restaurant. You will collaborate with the management team and staff to foster a positive workplace, prioritize both food safety and member safety, and provide outstanding customer service. Key Responsibilities Assist the Senior Operations Leader in fostering an engaging and motivating environment for staff. Recruit and train exceptional talent for the restaurant. Support the Senior Operations Leader in meeting operational and budgetary goals. Communicate effectively about team achievements, priorities, protocols, and changes in operations. Optimize staff deployment to enhance efficiency on the restaurant floor. Drive restaurant sales and improve service efficiency by addressing operational challenges. Oversee inventory and food safety protocols to ensure compliance with guidelines. Commit to continuous training and development in kitchen and dining operations to maintain high standards. Food Safety and Team Member Safety Ensure adherence to food safety and security standards consistently. Delivering Excellent Customer Service Make sure all team members provide top-notch customer service. Qualifications Minimum of two years in a supervisory or management role (e.g., Assistant Manager, Restaurant Manager) in a high-volume Quick Service Restaurant or full-service environment. Proven experience managing and developing teams of 15 or more members. Able to lead and motivate a team in a dynamic setting. Strong attention to detail with a focus on efficiency and accuracy. Professional demeanor with a commitment to following policies and procedures. Effective verbal and written communication skills. A strong team player. Requirements Must be at least 21 years old and legally authorized to work in the US. Capable of lifting 50 pounds. Able to stand for a full shift. Available to work nights and weekends. Must hold a current Food Handlers Certification. This role offers a competitive salary range of $66,500 to $76,500 per year, located in CAMBRIDGE, Massachusetts. Benefits Comprehensive Medical, Dental, and Vision Insurance. Employer-paid Life Insurance. 401(k) Retirement Plan with employer matching for Health Savings Account (HSA). Opportunities for Learning and Development to further your career. Employee Stock options. Employee Discounts. At Wonder, we are committed to promoting diversity, equity, and inclusion in our hiring practices. We evaluate candidates based on their potential, and we celebrate diverse backgrounds and perspectives. If you require any accommodations during the interview process, please let us know how we can assist you.

Created: 2026-03-06