Client Care Manager, RN

Are you a registered nurse who wants to make a meaningful impact on the lives of the elderly and disabled in our community while reclaiming your holidays and weekends? Senior Helpers of Fargo is looking to hire a Client Care Manager, RN. The Client Care Manager, RN will oversee the care of clients and monitor aides. This includes performing nursing assessments and reassessments at required intervals; writing, monitoring, and updating care plans for clients for the home care agency. This position will develop care plans and aid training specific to the client's medical conditions (i.e. CVA, MS, ALS, CHF, COPD, DM). In addition, the RN will perform skills assessments for the home care aides. The Client Care Manager, RN may also perform medication management, wound care and diabetic foot care for current clients. Reports to: Business Development DirectorJob Duties: Utilize professional assessment skills to identify physical, mental, and psychosocial needs of the client and be able to develop a care plan to meet these needs in a multi-disciplinary approachAct on the client’s behalf to ensure client rightsConduct home safety assessment and recommend modifications and DME to ensure the client's fall risks and other safety concerns are minimized Has a regular communication process for new clients that may include caregiver introductions, first day of service calls, and visit(s) within the first 30 to 90 days of serviceVisits clients on a systematic basis to assess the quality of services as well as the client and family satisfaction. Spends approximately two to three days out of the office reassessing clients and managing client visits in the hospital, rehabs, facilities, etc. Adapts and communicates the client care plans as neededCommunicates with scheduler or Care Team Manager if caregivers need to be changed   Generates internal growth each month, consistent with company goalsCompletes assessments and reassessments using LIFE ProfileTakes service inquiry calls and follows up with leads to meet client conversion targets  Seeks opportunities to enhance seniors’ quality of life through various service offeringsOther duties as assigned Qualifications:  Registered Nurse, licensed in ND/MN and three years of related work experience strongly preferredCurrent TB TestMust maintain CEU requirements as required by the Board of NursingValid Driver's License and reliable transportationMinimum of one year experience managing clients Previous industry experience preferred  Must have exceptional organizational skills, attention to detail, and the ability to prioritize in a changing environment Must have excellent verbal communication skills and follow-up skills with prospects, clients, client families, and referral sources Ability to quickly build rapport Creative and innovative problem-solving abilitiesProactively prevent and resolve issues Ability to visit client homes in the assigned territory  Proficiency in Microsoft Word, Excel, Internet, and Outlook requiredAbility to learn other software programs quicklyAbility to work independently and as part of a team Job Benefits: 401(k) Health InsuranceDental InsuranceVision InsuranceShort-term DisabilityPaid Time OffPay On Demand      Why Work for Senior Helpers? Great Place to Work® CertifiedAutonomy—We encourage our team members’ independence and believe in our team to complete their job duties without micromanagingTask Variety—We provide an engaging workday that uses your various skill sets to avoid monotony About Senior Helpers of Fargo:We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees. We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news.IND901

Created: 2026-03-06