Corporate Travel Consultant

At Amex GBT, we believe in the transformative power of travel as a force for good. Our goal is to create an environment where colleagues feel inspired and empowered to make a positive impact. Join our inclusive and collaborative culture, where your insights are welcomed and valued. As a Corporate Travel Consultant, you will become a vital part of our talented remote team, dedicated to delivering exceptional service to our corporate clients. We take pride in our supportive work atmosphere, continuous innovation in travel technology, and abundant opportunities for internal advancement. Many of our Traveler Care leaders began their careers in this role, and now contribute to various departments within Amex GBT. Your Responsibilities Provide expert travel advice and arrangements for corporate clients. Analyze and research travel options, proactively identifying client needs to offer additional services. Book and arrange complex domestic and international travel, including air, road, rail, and accommodations. Utilize Global Distribution Systems (GDS) - Sabre. Ensure compliance with clients' travel policies, service provider guidelines, and regulatory standards. Employ positive telephone service techniques and respond to special customer requests. Work collaboratively to mentor and provide constructive feedback to peers, fostering improved service delivery. We look forward to discussing the specifics of this role and performance indicators during the interview. What We Seek A genuine passion for superior client service and anticipating client needs proactively. Deep expertise in Sabre GDS. Excellent communication skills, both written and verbal. A keen eye for detail. Integrity and a commitment to safeguarding traveler information. Strong knowledge of the travel industry, with experience in business or leisure travel, or airline reservations. The ability to resolve customer issues efficiently, whether independently or in coordination with suppliers. A collaborative spirit and openness to receiving feedback. Hours of Operation: Monday - Friday 8am - 8pm EST Location: Canada The national base salary range for this role is $40,600.00 - $75,400.00, reflecting the range Amex GBT expects to pay. The actual salary will depend on the role's complexity, alongside the candidate's experience, skills, and work location. In addition to salary, this position is eligible for a discretionary annual bonus that rewards individual and company performance. The #TeamGBT Experience Flexible Benefits: Customized to meet the needs of your country and begin on your first day. These include health and welfare insurance, retirement plans, parental leave, adoption support, and wellness resources for you and your family. Travel Perks: Access weekly deals from major travel providers on a wide range of travel services, including flights, hotels, cruises, and car rentals. Skills Development: Choose from over 20,000 courses on our learning platform, alongside leadership training and priority access to new job openings for internal candidates. Commitment to Inclusion: Amex GBT champions inclusivity across all operations. Connect through our global INclusion Groups focused on shared identities and initiatives to engage, share, and drive greater awareness and action. And much more! All applicants will receive equal consideration for employment regardless of age, sex, gender identity, pregnancy or related conditions, race, color, citizenship, religion, disability, or any class or characteristic protected by law. If you require reasonable accommodation due to a disability during the hiring process, please inform your recruiter. For information on how we protect your data, refer to the Amex GBT Recruitment Privacy Statement. Do you meet every requirement? If you are passionate about our mission and believe you would thrive on our team, we encourage you to apply even if you do not meet every single qualification!

Created: 2026-03-06