Claims Representative - Workers Compensation Training ...

Join Sedgwick and be part of something truly impactful. Our 33,000 colleagues work every day to support individuals worldwide facing the unexpected. We offer you the opportunity to grow your career in a caring culture, with a strong emphasis on work-life balance. At Sedgwick, the possibilities for what you can achieve are limitless. Recognized as one of America’s Greatest Workplaces by Newsweek and certified as a Great Place to Work®, Sedgwick is committed to excellence in the financial services and insurance sector. Claims Representative - Workers Compensation Training Program Are you seeking a meaningful job with no prior experience required and the chance to develop a professional career? Look no further! Enjoy a stable work environment in an office setting. Participate in a comprehensive training program designed to help you handle complex situations for employees and customers of well-known brands. Experience career development and promotional growth opportunities as you take on more responsibilities. Benefit from a diverse and comprehensive package that addresses your mental, physical, financial, and professional needs, including medical, dental, vision, and 401k options. PRIMARY PURPOSE OF THE ROLE: To receive orientation and training as a new professional in the industry. This role starts with a comprehensive 4-week training program focusing on core concepts, followed by a dedicated onboarding experience before moving into the on-the-job phase. A mentor and manager will support you throughout your career journey, equipping you with the foundational skills necessary for a successful claims adjusting career. You will have access to numerous opportunities to grow and advance in the industry. Next Class Date: 4/13/26 ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic, service-oriented individuals for this entry-level trainee role who demonstrate: Strong Communication Skills Empathy Ability to Multi-Task Accountability Structured Thought Processes Ambition Agility in Learning Team Collaboration Skills ESSENTIAL RESPONSIBILITIES INCLUDE Attendance and completion of the designated claims professional training program. Adjusting various levels of workers' compensation claims under close supervision, including: Processing incoming mail, emails, and other documentations pertinent to claims according to their status. Communicating effectively with injured workers, employers, medical providers, attorneys, and representatives primarily through phone, video conference, and email. Conducting thorough investigations of new and existing claims by gathering relevant information, including medical records, employer reports, and witness statements, while investigating potential coverage, subrogation issues, or fraud indicators. Determining coverage and compensability in line with jurisdictional guidelines and carrier program requirements. Documenting claims files accurately and coding claim activities appropriately. Preparing detailed reports on findings and recommendations. Administering claim benefits, such as indemnity and medical benefits, while ensuring calendar compliance with state regulations. Participating in virtual and/or in-person meetings, claims reviews, and training sessions as necessary for education and claim discussions. QUALIFICATIONS Education Requirement - High School Diploma or GED. EXPERIENCE No experience is required. As mandated by law, Sedgwick provides a reasonable range of compensation for roles in jurisdictions that require transparency in job postings. Actual compensation depends on various factors, including skill set, experience level, and specific location costs. For this position, the starting pay is $25.65/hr, along with a comprehensive benefits package that includes medical, dental, vision, 401k and matches, paid time off, disability and life insurance, employee assistance programs, flexible spending or health savings accounts, and other additional voluntary benefits. Sedgwick is an Equal Opportunity Employer and maintains a Drug-Free Workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and believes that each person brings a unique combination of skills and experiences that may be the perfect fit for this or other roles. Sedgwick is the world’s leading risk and claims administration partner, helping clients navigate the unexpected and thrive. With over 33,000 colleagues and 10,000 clients in 80 countries, our expertise and advanced AI-enabled technology redefine standards in claims administration and benefits management. Learn more about us at sedgwick.com.

Created: 2026-03-06