Specialist - Industrial IoT

Role description Title : TS MLL Site Service Owner Location : Raritan NJ Hiring Mode : Full Time Work Mode : Hybrid We are seeking a TS MLL Site Service Owner to manage end-to-end IT services at our Raritan NJ manufacturing site. Key Responsibilities Own and ensure IT service availability and onsite support at the MLL site Partner with the client Technology Services and Global MLL teams using JIRA to open document and deliver onsite IT projects Manage and approve IT changes through a controlled change management process securing maintenance windows and conducting onsite testing Attend and support Command Center calls for Priority 12 incidents impacting the site Coordinate local vendors manage site assets and ensure capacity planning for local services Required Skills Qualifications Proven experience with ITIL practices including incident problem change and SLA management Strong vendor coordination and stakeholder liaison capabilities Proficiency with ITSM tools such as ServiceNow and monitoring ticketing systems Expertise in incident escalation and disaster recovery planning Experience with hybrid worksite IT models and endpoint management solutions ITIL Foundation certification preferred

Created: 2026-03-06