Corrections Communications Supervisor

Introduction The Department of Corrections is focused on public safety through the custody and supervision of those in our care. Corrections employees have the opportunity to positively impact the lives of others through careers in a variety of fields. Using evidence-based approaches, employees implement lasting change with a positive impact for the people of Wisconsin. The Division of Community Correction is recruiting for a Corrections Communications Supervisor. This position will be working in the Monitoring Center at 3099 E. Washington Ave., Madison, WI. Position Summary Under the general supervision of the Monitoring Center Corrections Communication Supervisor, this position is responsible for the shift supervision of the Electronic Monitoring Center, a 24/7 statewide center operation, including electronic monitoring and law enforcement communications (888#). Electronic systems track offender movements and contain confidential and detailed information on offenders under federal, state, and county monitoring programs. The process and system of electronic monitoring requires a unique, complex response defined by the level and behavior of the offender involved. The shift supervisor is required to respond to network emergencies to avoid prolonged network downtime. A person in this position must be available to work various shifts. Salary Information This position is in pay schedule/range 81-04 with an annual salary of $44241 - $78665, plus excellent benefits. Pay on appointment for current state employees may vary according to the applicable pay transaction provisions of the State Compensation Plan, Wisconsin Administrative Code, and statutes. A twelve-month probationary period is required. In addition to meaningful and rewarding work, we offer a competitive benefits package featuring: Substantial leave time including at least 3.5 weeks of vacation/personal time, nine paid holidays, and ample accrued sick time that rolls over each year. Insurance : Excellent and affordable health, dental, vision, and life insurance. An exceptional pension plan with employer match and lifetime retirement payment An optional tax advantaged 457 retirement savings plan DOC is a qualifying employer for the Public Service Loan Forgiveness program. The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives. Our Employee Assistance Program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being More information about State of Wisconsin benefits . To help you understand what your benefit package would be worth, please see the Total Rewards Calculator here . Job Details Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application. The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency of employment. This position is 3rd shift 10:00pm - 8:00am. Qualifications The qualifications listed below will be evaluated in the first step of the selection process and must be clearly described in the letter of qualification and resume : Minimally qualified applicants will have experience in all of the following: Supervisory experience or techniques (i.e., reviewing work of others, training, orienting new employees, assigning work of others, establishing operating procedures, etc.) Experience in providing technical assistance, information and direction to employees, public, management to assure compliance and conformance to procedural standards. Experience using various computer software programs, monitoring and responding to real time activity in a database environment; compiling and formatting information and raw data into reports. Experience developing, implementing, monitoring and evaluating policies and procedures. How To Apply To apply, click on "Apply for Job" to start the application process. Follow the steps outlined in the application process and submit your application. Your letter of qualifications and resume are very important parts of your application and should detail your training and experience related to the qualifications listed in the job posting. Limit to a maximum of 2 pages each. For instructions on developing your resume of qualifications for your application and what should be included in these materials, review the resume building assistance document . Submitted material will be evaluated and the most qualified applications will be invited to participate in the next step of the hiring for available vacancies. Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application as described above by the stated date. Apply through the "Careers" tile on your ESS Portal. The State of Wisconsin is proud an Equal Opportunity and Affirmative Action employer. We are committed to provide equal employment opportunities to all applicants from all backgrounds . We consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations to applicants and employees with disabilities. The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program. Once determined eligible, please send a follow up email with the HR Specialist below to indicate interest in this job announcement. Questions can be directed to Adriana Sierra, Human Resources Specialist - Senior, at adriana.sierra@ . Deadline to Apply Online applications and materials must be submitted by 11:59pm on March 1, 2026. For general user information and technical assistance, please see the Commonly Asked Questions page. Some users report better performance when using the Chrome browser.

Created: 2026-03-06