Lead Software Engineer in AI Development

About ETS: ETS is a pioneering global organization in education and talent solutions, dedicated to empowering learners around the world for the future. For over 75 years, we have revolutionized skill assessment by creating fair benchmarks across diverse cultures and regions. Our impact is felt worldwide through our esteemed assessments, including TOEFL®, TOEIC®, GRE®, and Praxis® tests, benefiting millions in over 200 countries and territories. Our strategic acquisitions have expanded our capability, enhancing both educational technology and assessment platforms through notable entities like PSI and Edusoft. With offices and partnerships spanning across Asia, Europe, the Middle East, Africa, and the Americas, we administer nearly 50 million tests annually. Join us as we embark on a mission to measure progress and drive human advancement globally. We are on the lookout for a Lead Software Engineer with substantial expertise in AI systems, MLOps, and production-grade software engineering. This role is vital for integrating cutting-edge research into practical applications, focusing on transforming proprietary and in-house machine learning models into robust production services. Key Responsibilities: Design, develop, and implement scalable AI and ML systems using proprietary, in-house, or customized models. Transform large language models (LLMs) and other AI technologies into dependable APIs and services. Optimize and fine-tune models to enhance production performance, reliability, cost-efficiency, and safety. Build and maintain infrastructure for model training, inference, and deployment. Establish monitoring and logging systems to oversee model performance and system health. Ensure the secure and compliant deployment of AI systems while handling sensitive educational data. MLOps & Platform Engineering: Design and establish CI/CD pipelines for machine learning models and AI applications. Create automated workflows for model training, versioning, deployment, and rollback. Develop scalable infrastructure suitable for cloud-native and containerized model serving. Implement model evaluation processes, A/B testing, and feedback mechanisms to improve quality. Manage the lifecycle of models from initial research to full production readiness. Collaboration & Communication: Collaborate with various teams across ETS to deliver innovative functionalities and maintain existing services. Work with peers and leaders to refine development methodologies and share insights. Effectively communicate technical updates, risks, and suggestions to stakeholders and vendors. Continuous Improvement & Innovation: Identify system or process deficiencies and propose targeted enhancements. Research and help integrate new technologies to boost development effectiveness. Assist with rollout, training, and knowledge sharing for new applications and features. Expected Deliverables: Reliable and scalable deployment of AI-driven systems and services. Successful operationalization of proprietary or in-house ML and LLM models. A robust infrastructure supporting the entire model lifecycle from training to deployment. Comprehensive documentation of system architecture and engineering processes. Contributions to new AI-driven product developments that drive significant user and business value. Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, Machine Learning, or a related field. Over 4 years of software engineering experience with a proven track record in deploying ML or AI systems in production. Strong programming skills and a solid understanding of information processing technologies. Extensive familiarity with software engineering standards, practices, and tools. A collaborative spirit with the ability to engage effectively with all levels of the organization. Proactive problem solver with keen attention to detail and a team-oriented approach. Proficient in both Windows and Unix operating systems. Ingenuity and experience in formulating technical strategies. Able to manage multiple projects independently. Capable of developing technical solutions aligned with corporate objectives. Exceptional interpersonal, verbal, and written communication skills. Strong analytical capabilities. ETS is mission-driven and action-oriented We seek innovative thinkers who are passionate about education and lifelong learning. We nurture growth and continuous transformation for the next generation of professionals as leaders. ETS offers various Business Resource Groups (BRGs) to support your career development! As a not-for-profit organization, we encourage you to engage in your passion for volunteering, offering up to 8 additional hours of PTO for volunteer work that matters to you! The advertised base salary range represents the anticipated range for this position; actual pay may vary based on equity, candidate skills, experience, and location. This base pay is a significant component of the overall Total Rewards Package for the successful candidate. ETS is an Equal Opportunity Employer and is committed to creating a respectful work environment where all individuals are valued.

Created: 2026-03-06