Dental Office Receptionist

Job Summary Join our team as a Dental Office Receptionist, where you will play a vital role in creating a welcoming and efficient environment for our patients. You will manage front-office operations, coordinate appointments, and provide compassionate support to ensure the highest level of patient care. Key Responsibilities Patient Coordination: Warmly greet and check in patients, assist with intake forms, and collaborate with the clinical team to arrange follow-up appointments as needed. Schedule Management: Responsibly manage appointment bookings, confirmations, and adjustments for providers to optimize patient flow and office efficiency. Financial & Insurance Management: Accurately verify insurance coverage, process claims, collect co-payments, and provide patients with information regarding treatment financing or payment options. Records & Compliance: Maintain precise digital patient records while ensuring compliance with HIPAA privacy regulations. Office Operations: Effectively manage multi-line phone systems, respond to office emails, handle faxes, oversee inventory, and liaise with dental labs and suppliers. Patient Experience: Proactively address patient concerns with compassion and professionalism, alleviating anxiety related to dental procedures and ensuring each patient feels informed and cared for. Qualifications & Skills Education: A high school diploma or equivalent is required. Technical Proficiency: Experience with dental practice management software (e.g., Dentrix, Eaglesoft, or Open Dental), Google Suite, and Microsoft Office Suite is preferred. Industry Knowledge: Familiarity with dental terminology, ADA billing codes, and the insurance verification process is a plus. Core Skills: Able to multitask and manage time effectively in a fast-paced environment. Exceptional verbal and written communication skills. Detail-oriented, ensuring accuracy in data entry and billing. Apply Today!

Created: 2026-03-06