Field Service Technician I-II (31335)

POSITION SUMMARY Under direct supervision, performs client-site servicing, repair, and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking. Candidate must be able to work a compressed work schedule. ESSENTIAL FUNCTIONS Services equipment and/or products at customer sites or service center to include all contracted preventative maintenance, unscheduled maintenance, consumable changes, installations, and start-ups. Flexibility- Willing and able to work hours and days outside of the assigned work schedule. This cover shifts such as nights and weekends. Advance notice regarding a change on work schedule shall be provided at the earliest opportunity, but cannot be guaranteed at all times. Ability to interpret operation manuals to determine the root cause of tool failures. Provides documentation of preventative maintenance, downtime, issues, and time spent preparing reports for product movement and justification for on-site service. Must show proficiency in using customers system. Perform preventive maintenance with direct supervision. Diagnose mechanical, hardware, software, and systems failures using service maintenance checklists and protocols. Education High School or AS Associate of Science degree in Electronics, or completion of an accredited basic electronics program, or equivalent experience. Experience Preferred: Zero (0) to Four (4) years of work-related experience, preferably in the semiconductor industry. Working knowledge of mechanical skills. Working knowledge of principles of semiconductor and/or vacuum technology. Strong Customer Relations skills. SKILLS & ABILITIES Demonstrated ability to troubleshoot down to a component level. Working knowledge of computer systems, including software packages such as Microsoft Office and Internet Explorer. Strong relationship-building skills with the ability to collaborate and work effectively with internal colleagues and customers. Demonstrated teamwork skills. Demonstrated excellent written and oral communication skills. Provide verification of a good driving record if servicing a customer off-site. Ability to lift up to 35 lbs. unassisted.

Created: 2026-03-06