Rapid Entry Linkage Coordinator

Job Type Full-time Description Are you seeking a career with a growing company, a place where you can make an impact in the community? Then Positive Impact Health Centers is the company for you.Positive Impact Health Centers (PIHC) is a community leader in providing HIV prevention, care and treatment services located in Metro Atlanta. The PIHC model of care assures that clients have access to medical, pharmacy, dental, behavioral health and social services, providing the best opportunity for patients to achieve high-quality health outcomes. Services are provided on-site and through telehealth. What makes us different? We offer our employees the following: 1 Health Wellness Day per quarter Parental Leave Free parking at our locations/bus line accessibility Competitive Salary & Benefits Automatic 3% Safe Harbor & 2% Profit Sharing (Retirement Program) 100% allotted for benefit elections for employees, 50% allotted for benefit elections for employees' spouse/dependents Credit Union JOB SUMMARY: The primary job function of the Rapid Entry Linkage Coordinator (RE LC) is to coordinate enrollment of patients into PIHC's Rapid Entry Clinic. The RE LC is the backbone of the Rapid Entry Clinic and will identify patient barriers to care, refer patients to needed services (e.g., mental health and/or substance abuse treatment), link patients to long-term care providers, and monitor patient appointments and health outcomes. Requirements Duties and Responsibilities Coordinate enrollment in PIHC's Rapid Entry Clinic for the following patients: newly diagnosed with HIV, living with HIV but never in care, and/or those without medication > six months Assess potential barriers to care and the impact of HIV stigma for patients eligible for Rapid Entry services Provides education about the importance of HIV medical care and medication adherence to persons living with HIV and who are eligible for rapid Screen patients to determine the need for non-medical services, including mental health, medical case management, and substance abuse services, utilizing the Atlanta EMA screening tool and the Acuity Scale. Refer patients for further assessment and services as needed Schedule medical appointments (labs, clinic visits) for patients with the Rapid Entry clinic providers, utilizing the Electronic Medical Record (EMR) system Enter clients into the electronic medical record (EMR) Coordinate with the clinical team to ensure new patient laboratory tests are collected Check Ryan White eligibility by collecting eligibility documentation Develop a sustainable HIV care plan with each client that focuses on removing barriers to care, determining benefits, and linking to a long-term care provider Facilitate linkage to a long-term care provider by reviewing provider options with the client and making appropriate referrals Keep up-to-date information about appointment availability of public and private HIV providers in Metro Atlanta Collaborate and stay in connection with community partners and resources in the Metro Atlanta area Conduct follow-up calls with patients Collaborate/consult with PIHC clinic staff, medical case managers, and Behavioral Health staff for care coordination Monitor show rates for all appointments including follow-up with the long-term care provider to verify that the initial medical visit occurred Contact pharmacy to check that antiretroviral prescriptions were filled Monitor health outcomes of Rapid Entry Clinic patients and assist with data collection and reporting Regularly communicate with direct supervisor and Director of Clinical Care regarding the status of the Rapid Entry Clinic Attend all interdisciplinary staff meetings Attend at least eight hours of HIV specific training annually, cultural competency training annually and other applicable trainings Abide by all state, health district and agency policies regarding confidentiality of patient information Follows all agency guidelines relating to rapid entry services, incentive distribution, and documentation of all program data Perform other duties as assigned Knowledge, Skills, and Abilities Experience working with indigent and culturally diverse populations Possess excellent communication skills (writing, spelling, listening and speaking) Possess excellent organizational skills Ability to work as a team member Ability to resolve problems and make decisions. Ability to work without close supervision Ability to respond to assigned task in a timely manner Utilizes good management techniques and time management Ability to follow through with completion of assigned tasks Proficiency in word processing and spreadsheet database Ability to obtain a comprehensive psychosocial assessment Abides by all policies and procedures concerning personnel including conflict of interest policy Minimum Qualifications Bachelor's degree in Social Work or related Human Services Field preferred Master's degree in Social Work, Health Care, Public Policy or related field preferred 1 year of experience in a Social Service or Heath Care setting preferred Experience in the methods of locating, developing and coordinating the provision of supportive services in the community preferred Fluency in Spanish preferred, but not required. Must be able to speak, read, and write in Spanish (if applicable) Knowledge of Electronic Medical Record (EMR) system preferred Professional experience working with individuals living with HIV preferred Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk, use hands to finger, handle, or operate computers, objects, tools, or controls and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. NOTES: Positive Impact Health Centers, Inc., is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, or covered veteran status. Recreational drugs, weapons and violence are not permitted on agency property or at any agency events or programs. The above job description represents the general nature, primary duties and responsibilities, and qualifications for the work performed by employees within this job, but is not a comprehensive and exhaustive list. Employees may be required to perform other duties as assigned, and specific duties, responsibilities, and activities within the core nature of the job may change at any time with or without notice. Employees must be able to perform the essential functions of the job, as specified by the employing entity, with or without reasonable accommodation. Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for all jobs, if not currently employed by Positive Impact Health Centers.

Created: 2026-03-06