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Operations Coordinator (Full-Time/Seasonal Paid ...

AEG Presents - Huntsville, AL

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Job Description

Job Title: Operations Coordinator Organization: Huntsville Havoc Location: Huntsville, Alabama Position Type: Full-Time/Seasonal, September 2026-April 2027 (Entry-Level / Post-Graduate Internship) Compensation: Paid, Monthly Stipend Position Overview The Huntsville Havoc are seeking a highly motivated, organized, and energetic Operations Coordinator to support game operations and special event execution. This role is designed as a full-time, paid (monthly stipend) post-grad internship opportunity for individuals looking to build a career in sports management, event operations, and live entertainment. This position will run throughout the 2026-27 season (September through April). The Operations Coordinator will play a key role in planning, executing, and enhancing the fan experience at Havoc home games and special events. This individual will work closely with multiple departments and serve as a primary point of contact for fans visiting the front office. Key Responsibilities Game & Event Operations Assist in planning and executing all Havoc home games and select special events Support creation and distribution of game scripts, timelines, and operational documents Coordinate in-game elements including promotions, intermission activities, theme nights, and fan engagement features Assist with execution of specialty jersey nights, auctions, and post-game experiences Manage on-site logistics during games to ensure smooth operations Auctions & Promotions Help brainstorm creative theme night ideas and fan engagement concepts Assist in building, organizing, and executing in-game and online auctions Coordinate item preparation, display, fulfillment, and winner communication Track auction inventory and support revenue-generating initiatives Event Setup & Breakdown Assist with arena and promotional setup prior to games and events Coordinate signage, tables, auction displays, and activation areas Participate in post-game tear-down and equipment organization Ensure all event materials are properly stored and maintained Front Office & Fan Engagement Serve as the first point of contact for fans visiting the Havoc office Sell single-game tickets via phone and in person Provide outstanding customer service Maintain a professional and welcoming front-office environment Qualifications Bachelor's degree in Sports Management, Event Management, Marketing, Business, or related field preferred Strong organizational and time-management skills Ability to thrive in a fast-paced, live-event environment Willingness to work nights, weekends, and holidays during hockey season Creative thinker with strong attention to detail Positive attitude and team-first mentality Ability to lift and move event materials (up to 40 lbs) Familiarity with Social Tables and Momentus Elite (preferred but not required) Ideal Candidate This role is ideal for a recent graduate looking to gain hands-on experience in professional sports. The ideal candidate is proactive, adaptable, and excited about being directly involved in creating memorable fan experiences. This position offers broad exposure to game operations, event coordination, promotions, and revenue-generating initiatives within a professional hockey organization. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Job Questions: Are you local to the Huntsville area and/or willing to relocate? Are you able to work nights, weekends, and (potentially) holidays to include all home games and events?

Created: 2026-03-06

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