Customer Service Representative

Customer Service Representative You will take complete responsibility for every interaction with our customers and sales team by providing outstanding service as a means to build customer loyalty. In this customer service representative position, you will split time between the Faire support team and supervising a specific region in the US which includes upscale retailers, key accounts and the independent representatives that service the region. Key responsibilities include: Processing orders and requests for information Faire support team member Maintaining a strong knowledge of all Boston International products and programs Understanding and implementing policies and procedures in various areas such as expediting orders, return authorizations and special pricing/terms and developing strong working relationships with independent sales representatives. Requirements include: 2 years' customer service experience Proficiency with Microsoft Office required Excellent communication and interpersonal skills a must Attention to detail, strong organizational skills and ability to work independently Data entry experience, EDI Experience a plus.

Created: 2026-03-07