Incident Handler, Cybersecurity

Job Summary: PepsiCo is seeking an Incident Handler to respond to security incidents, threats, and vulnerabilities within their Cyber Fusion Center. The role involves analyzing event logs and data sources to contain incidents, develop remediation guidance, and maintain communication with clients and management during incidents. Responsibilities: • Identify, respond to, and mitigate sophisticated threats to PepsiCos computer networks • Conduct incident response activities, including advanced investigation (forensic, malware analyses, server and network infrastructure, etc.) to investigate potential intrusions and develop remediation guidance • Perform the activities necessary for the immediate, short-term rapid resolution of incidents to minimize production downtime and risk exposure • Maintain a professional communicative relationship with clients and management to provide information throughout the incident, problem, and change management cycles. • Coordinates and drives efforts among multiple business units during response activities and post mortem • Proactive monitoring of client environments using specialized security applications • Provide timely, comprehensive, and accurate information to Information Security leadership in both written and verbal communications • Develop the requisite expertise, knowledge, and ability to perform independently • Routinely develop and update incident response playbooks to ensure response activities align with best practices, minimize gaps in response and provide comprehensive mitigation of threats • Participation in after-hours on-call rotation when required • Bring up innovative ideas, based on your own experience or information gathered from external communities, and actively participate in the Incident Response function’s growth • Collaborate with CFC teams on project execution and PepsiCo security improvements • Support the production of detailed technical reports and presentations related to digital investigations • Ensure team success through organizational, functional, and team alignment towards the team mission and objectives • Maintain current knowledge and understanding of the threat landscape, emerging security threats threats, and vulnerabilities • Maintain a high level of confidentiality Qualifications: Required: • 3+ years of work experience in information security, especially in Information Operations/ incident role • Bachelors or masters degree in Information Technology or related discipline, with strong knowledge of Linux/UNIX, Windows OS & network technologies • Relevant technical security certifications (GIAC, EC-Council, CompTIA, etc.) • Hands-on troubleshooting, analysis, and technical expertise to resolve incidents and service requests; previous experience in troubleshooting day-to-day operational processes such as security monitoring, data correlation, security operations, etc. • Proven experience performing analysis of security events and incidents, to determine the root cause and provide resolution • Competence in using both internal and external ticketing systems for ITIL-based incidents, problem and change management • Solid customer orientation with excellent oral and written communication skills • A team-focused mentality with the proven ability to work effectively with diverse stakeholders • An ability to effectively influence others to modify their opinions, plans, or behaviors • Proactive attitude, seeking improvement opportunities that can positively impact the security posture and the business • An ability to work extremely well under pressure while maintaining a professional image and approach • Decision-making capabilities, with an ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one • Very good English, both written and spoken • Excellent interpersonal, mentoring, and collaborative skills Preferred: • Hands-on digital forensic and/or malware analysis experience is a plus • Working knowledge of at least three of the following security tools: host-based antivirus, anti spam gateway solutions, firewalls, IDS/IPS, SIEM, server and network device hardening, DLP, forensics software, vulnerability management, website security • Understanding at least one common scripting language Company: PepsiCo is a food and beverage company. Founded in 1898, the company is headquartered in Purchase, USA, with a team of 10001+ employees. The company is currently Late Stage.

Created: 2026-03-07