Senior Administrative Assistant

Senior Administrative Assistant The Senior Administrative Assistant provides administrative support to the Market Leader and designated Agency Managers. Duties/Responsibilities: The following reflects duties for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time for business reasons. Reports to a Market Leader and has authority to exercise discretion and independent judgment including considering, comparing, and evaluating assigned Agencies' administrative and support functions as well as, providing recommendations to Market Leaders and the Home Office pertaining to efficiencies and other items of importance - within assigned Agencies. Provides administrative support to the Market Leader and designated Agency Managers. Answer phone calls and emails from prospects, clients, AmeriLife associates and other agencies, both professionally and promptly. Directs inquiries to the appropriate person to ensure client satisfaction. Completes administrative tasks, such as preparing for morning meetings, agent interviews, client visits, etc. to help ensure a professional and well-organized office environment. Coordinates and assists with agent referrals and on-site recruiting. Track, monitor and update interview availability, all interview dispositions and onboarding using applicant tracking software and other company systems. Guide new agents through the onboarding process in a timely manner. Provides feedback to candidates regarding next steps and requirements connected to appointment as an agent and assists with regular follow ups to keep agents engaged as needed. Schedules new agent training (AmeriLife University). Attends regular recruiting training calls to keep up with best practices, system and process training. Responsible for admin level duties within lead management system, including but not limited to: Adding agents to AMS, deactivating terminated agents, assigning and recycling leads, creating local agent campaigns and other duties assigned by Manager and/or Market Leader. Assists with a variety of sales activities including meeting scheduling, seminars, maintenance and distribution of sales materials, including required follow up with prospective clients and policy holders. Orders office supplies as needed and schedule maintenance for office repairs, track office expenses and perform basic reconciliation of monthly expenses. Generates and distributes reports, spreadsheets, presentations regarding recruiting and sales results including agency production and agents' activity. Qualifications: Minimum Job Requirements: Proficient in MS Office: Word, Excel, Outlook. Proficient in Avature (recruiting software) and AMS (CRM / marketing system). Requires 3-5 years of related experience. Knowledge, Skills, and Abilities: Ability to work independently, multi-task, and handle confidential information. Professional demeanor. Excellent written and verbal communication skills. Bilingual skills may be required in select locations. Excellent organizational and prioritization skills a must. What AmeriLife Offers: A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance. Equal Employment Opportunity Statement: We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive. Americans with Disabilities Act (ADA) Statement: We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. Pay Transparency Statement: We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request. Background Screening Statement: Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.

Created: 2026-03-07