Restaurant General Manager

Job Summary: The Restaurant General Manager will oversee Ariccia Cucina Italiana and Piccolo 241 Jazz Lounge. This position will primarily oversee lunch and dinner, heavily emphasizing dinner service. Supervisory Responsibilities: · Supervises & manages team members of all day-to-day operations. Can fully understand all positions well enough to perform all duties in team members' absence across all outlets. Duties & Responsibilities: · Engages with students in The Hospitality Management program through practicum rotations in the restaurant and the bar and other educational opportunities, including Guest lecturing on campus. · Assists in new hotel and restaurant openings as Ithaka Hospitality Partners continues its journey. · Upholds Ithaka Hospitality Partners' standards of excellence throughout all guest interactions. · Ensure daily staffing, operational, guest, and financial needs are met. · Works closely with the Restaurant Leadership team to train, develop, and mentor team members and ensure the restaurant team delivers gracious and thoughtful service. · Works closely with the culinary team on menu updates and rollouts and communicates information to the team promptly. · Develops, implements, and continuously monitors schedules for the operation to achieve profit. · Regularly reviews, evaluates and trains on customer satisfaction of the restaurant to recommend new operating policies. · Ensures the restaurant complies with all Ithaka, local, and legal regulations and processes. · Works closely with Marketing and Social Media teams to ensure that all promotions and collateral updates are done promptly and relevantly. · Works closely with the Assistant Director of Food & Beverage and the Executive Assistant Manager on monthly and annual forecasts and budgets. · Works closely with the team on continuous training through various training sessions. · Works closely with Food & Beverage leaders on monthly reports and inventory. · Performs other duties as assigned. Required Skills & Abilities: · Strong supervisory and leadership skills. · Excellent interpersonal skills with a focus on customer service. · Excellent time management skills. · Excellent organizational skills and attention to detail. · Familiarity with food handling, safety, and other restaurant guidelines. · Proficient with Microsoft Office Suite or related software. Education & Experience: · High school diploma or equivalent required. · At least three years in a full-service restaurant management position required. · Complete understanding of Forbes and AAA service standards and ability to implement and execute them in a casual upscale environment required. · At least one year leading a wine program or experience with The Court of Master Sommeliers or similar certification is required.

Created: 2026-03-07