Sr. User Experience Researcher

Our client, a leading organization in the financial services industry, is seeking a Sr. User Experience Researcher to join their team. As a Sr. User Experience Researcher, you will be part of the UX research department supporting cross-functional product teams. The ideal candidate will have strong analytical skills, excellent communication abilities, and a proactive approach to research that will align successfully in the organization. Job Title: Sr. User Experience Researcher Location: Rockville, Maryland OR Tysons, Virginia Hybrid: 3 Days Onsite / 2 Days Remote Pay Range: $65/hr - $70/hr W2 Job Type: Contract What's the Job? Lead UX research strategy and execution for 2+ products within your scope, managing multiple projects simultaneously Design and facilitate workshops and collaborative sessions with stakeholders and product teams Conduct discovery research using diverse methodologies including user interviews, surveys, diary studies, focus groups, contextual inquiry, concept testing, usability testing, and log analyses Develop hypotheses by analyzing existing products, research, and user behavior data Collaborate with product managers and stakeholders to define success metrics and demonstrate research impact Synthesize findings into compelling narratives and actionable recommendations for diverse audiences, from agile teams to executives Leverage generative AI tools to enhance research processes, synthesis, and insight generation Champion user-centered design practices with teams at varying levels of UX maturity, balancing patience and empathy with proactive advocacy Contribute to and maintain research repositories, ensuring insights and best practices are accessible to the broader UX and PM community Partner with the UX community to align research strategies and cross-train team members on research methodologies What's Needed? 7-10 years of UX research experience with a focus on discovery and generative research methods Proven experience facilitating design thinking or systems thinking workshops with cross-functional stakeholders Expert-level proficiency in qualitative and quantitative research methods from fields including Anthropology, Psychology, Sociology, and Human-Computer Interaction (HCI) Demonstrated ability to analyze complex information and present findings persuasively to stakeholders at all levels with the ability to influence and educate teams new to UX research processes Portfolio or case studies that clearly demonstrate your research process, methodologies, strategic thinking, and impact on product decisions Confident, self-directed work style with the ability to balance rigorous research processes with agile, lean methodologies when speed-to-insight is critical Preferred Qualifications: Experience developing strategic research plans and longer-term research roadmaps Familiarity with design systems and their application in product development Visual design skills or experience with design tools (e.g., FIGMA, Adobe XD) Experience building or contributing to research repositories Background working in financial services or regulated industries Experience with digital adoption and behavioral analytics tools (e.g. Pendo, Google Analytics) What's in it for me? Opportunity to work on innovative projects within a dynamic organization Collaborate with diverse and talented teams committed to user-centered design Enhance your skills with cutting-edge research tools and methodologies, including generative AI Contribute to impactful product decisions that improve user experiences Be part of a supportive environment that values diversity and inclusion Upon completion of waiting period consultants are eligible for: Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Created: 2026-03-07