Quality Coordinator

Quality CoordinatorDepartment: Admin Employment Type: Full Time Location: Jackson, MI Reporting To: Sandy Gibbs Compensation: $18.50 - $21.50 / hour Description Join Our Team as a position Quality Coordinator! Schedule: Full Time | 40 hours per week | 8:00am - 4:30pm Department: Thome PACE - Jackson, MI What You'll Do in This Role:Join Thome PACE as a Quality Coordinator and play an important role in supporting quality improvement and compliance efforts that directly impact participant care and safety. Reporting to the Quality Director, this position provides administrative and clerical support for the Quality & Compliance Program, including data collection, reporting support, EMR assistance, and coordination of quality initiatives. This is a great opportunity for a detail-oriented professional who enjoys organization, teamwork, and making a meaningful impact in a healthcare setting. The ideal candidate will have strong administrative skills and advanced proficiency in Microsoft Excel, including experience with formulas, tables, data analysis, and reporting. This role requires the ability to organize and present data clearly, support scheduling and documentation tasks, and manage multiple responsibilities while maintaining a high level of attention to detail. Key Responsibilities Provide administrative and clerical support to the Quality Director and Quality Team. Utilize advanced Excel skills to organize, analyze, and present data for quality tracking, operational reports, and performance indicators. Create and maintain complex spreadsheets and tracking tools that support quality, compliance, and administrative functions. Assist with quality improvement (QI) activities, including data collection, tracking, and data entry. Support the development and monitoring of quality indicators at both the program and center level. Maintain accurate records, reports, and documentation related to quality and compliance initiatives. Participate in quality-focused committees and support follow-up actions as needed. Provide team member support with the Electronic Medical Record (EMR) system. Assist with staff education related to quality activities, EMR basics, and safety during New Hire Orientation. Serve as the RELIAS eLearning program administrator. Support safety-related duties and initiatives as assigned. Partner with the HR team to support new hire onboarding activities and recordkeeping. Perform additional duties as assigned to support program operations and compliance. The above is a summary of the position, it in no way states or implies that these are the only duties you will be required to perform. If selected for the position, you will receive a full job description. Skills, Knowledge & ExpertiseRequired: High school diploma or GED equivalent. At least 2 years of experience in a clerical position. Minimum of 1 year of experience working with the frail and elderly population. Advanced proficiency in Microsoft Office Suite (Excel and Word), including functions such as sorting/filtering tables, pivot tables, formulas, and data visualization. Comfortable producing clear, professional reports, summaries, charts and spreadsheets that support decision-making and team communication. Must meet a standardized set of competencies for the position, as established by Thome PACE and approved by CMS, before working independently. Must have reliable transportation and possess a valid and current driver's license. Preferred: Secondary education in healthcare business or a related field. Prior work experience in the Quality field. Prior work experience as an administrative assistant or a related field. Job Benefits Career Growth & Development - Advance your career with tuition assistance and school scholarships up to $3,000 per semester. Wellness Program & Reimbursement - Prioritize your health and well-being, reimbursed 120 a year! Competitive Benefits for Full-Time Team Members - Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire. Retirement Savings Plan - Secure your future with employer contributions. Daily Pay - Get paid when YOU want! Team Member Referral Bonus Program - Earn $500 when you bring great people to our team! Generous Paid Time Off (PTO) - Includes 6 Paid Holidays and 2 Floating Holidays Mileage Reimbursement - Offered for work-related travel ACCESSIBILITY SUPPORTBrio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at . BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYERBrio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws. #281

Created: 2026-03-07