Collections Specialist

Onsite Temp 6-12 Months with Opportunity for Permanent Hire Pay: $45,000 annually | $21.63 per hour Schedule: Monday-Friday, onsite Hours: Training begins at 9:00 AM. After training, you may choose a start time of 8:00, 8:30, or 9:00 AM. Option for a 30?minute or 1?hour lunch. Standard 8-hour workday. Benefits: FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met. Overview A growing financial services team is seeking a Collections Specialist to support early-stage delinquency efforts. This is a long-term temporary role (6-12 months) with strong potential to become permanent for top performers. The ideal candidate is reliable, detail-oriented, and comfortable working in a fast-paced environment. What You'll Do In this role, you will work with customers who are 3-30 days past due to help bring accounts current. Responsibilities include: Managing a daily list of assigned past-due accounts Calling, emailing, texting, and sending letters to reach customers Following established collection procedures and escalating as needed Negotiating past-due fees within provided guidelines Researching additional contact information when necessary Documenting account notes and activity accurately Processing payments over the phone Using tools such as text messaging and specialty outbound calling tools to increase contact rates Participating in approximately one week of training What Makes You a Strong Fit 6 months to 1+ year of collections or accounts receivable experience required Strong reliability and consistent attendance Excellent communication and phone etiquette Comfortable with technology; proficient in MS Office Strong listening skills and professional assertiveness Process-driven, organized, and self-motivated Ability to thrive in a fast-paced environment Experience in high-volume or customer-focused environments (e.g., financial services, lending, call centers) is a plus Why This Opportunity Stands Out High potential for permanent hire Clear training and expectations Opportunity to grow with an expanding team Steady weekday schedule with flexibility on start time after training Interview & Start Timeline Interview process includes a phone interview and onsite interview Start date: ASAP Background and credit check required before moving forward

Created: 2026-03-07