Job Title Urbandale Water Utility (IA) $58,570.00 - $80,158.00 Annually Urbandale, IA Full-Time Customer Service Closing Date: 4/1/2026 at 11:59 PM Central Time (US & Canada) Reports to and performs duties as assigned by the Customer Service Supervisor. Assists customers by phone, email, in person, and written correspondence. Has direct contact with customers to resolve customer complaints, generates service orders, and answers questions concerning bills and other utility-related business. Processes mail and posts payments to customer accounts. A copy of the Urbandale Water Utility's Benefit Package can be provided upon request.