Senior Administrative Analyst

Senior Administrative Analyst As a member of the Division of State Operations the Senior Administrative Analyst in the Bureau of Business Analytics and Research and under the direction the Director of Enterprise Solutions. This position supports State Operations through the review, oversight, and quality monitoring of Habilitation Service Documentation, including associated documentation such as Daily Service Recording (DSR), Monthly Summary Note (MSN), and Staff Action Plan (SAP). The role focuses on strengthening documentation practices, ensuring regulatory compliance, supporting field staff through training, and identifying trends and improvement opportunities. The incumbent will work closely with Region 5 and Central Office partners, training teams, and program leadership to promote consistency, accuracy, and quality in service documentation statewide. Specific duties include, but are not limited to: Conducting comprehensive reviews of Habilitation Service documentation, including DSR and MSN records, to ensure alignment with OPWDD regulations, policy requirements, and billing standards. Validate accuracy, completeness and consistency of documentation. Identify documentation trends, systemic issues, and areas of non-compliance, supporting continuous improvement and strengthening overall compliance. Provide ongoing technical assistance to State Operations staff regarding documentation expectations and best practices. Develop and deliver train-the-trainer sessions statewide, coordinate with training department to support on-boarding and continued staff development. Conduct site visits to observe documentation practices in real time; gather feedback from front line staff, supervisors and leadership. Use survey and monitoring tools to assess compliance and usage. Provide clear, written feedback and practical recommendations to support improvements in documentation quality and consistency. Travel approx. 50% within and outside Region 5 to support on-site engagement and statewide coordination. Compile, track and analyze documentation-related performance data to identify patterns, strengths, and areas for improvement. Prepare summaries and analytical reports that highlight trends, gaps, and compliance issues. Translate findings into actionable recommendations that support informed decision-making by leadership. Identify barriers that may hinder achievement of documentation and program quality goals. Establish objectives for improvement efforts, develop work plans, and gather data through interviews, meetings, questionnaires, record reviews, and on-site observations. Other projects and initiatives as requested. Minimum Qualifications OPEN COMPETITIVE: Administrative Analyst Trainee 1, NS (equivalent to SG-14): Four years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy. Administrative Analyst Trainee 2, NS (equivalent to SG-16): Five years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy. Senior Administrative Analyst, SG-18: Six years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy. SUBSTITUTION: An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience. COMPETITIVE: Candidates must be reachable for appointment on the current Civil Service Eligible List or the Professional Career Opportunities (PCO) Eligible List for this title. TRANSFER: Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades. To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website 55 B/C QUALIFICATIONS: Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement. Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary) Have a current Eligibility Letter from the NYS Department of Civil Service, and be able to provide it to the Human Resources Office upon request.

Created: 2026-03-07