Office Assistant 2; Central Office

Office Assistant 2 The Office of Mental Health (OMH), Division of Forensic Services is recruiting to fill an Office Assistant 2 position within the Bureau of Institutional Sex Offender Treatment (BISOT). This bureau is responsible for the treatment of individuals confined to OMH secure treatment facilities as dangerous sex offenders requiring confinement under the Sex Offender Management and Treatment Act (SOMTA). BISOT is also responsible for the treatment of individuals classified as high risk of sexual recidivism and in need of intensive treatment while serving prison sentences in custody of the New York State Department of Corrections and Community Supervision (DOCCS). The incumbent of this position will provide administrative support to the Director of the Bureau of Institutional Sex Offender Treatment and other professional staff within that Bureau. Specific duties to be performed may include, but are not limited to, the following: Provide administrative support to the Director of BISOT and other professional staff within the Bureau. Interact in person and by telephone, and handle and/or refer inquiries concerning work activities and projects. Request and coordinate records from the Department of Corrections and Community Supervision (DOCCS), Secure Treatment and Rehabilitation Center (STARC) at Oakview and Bridgeview as well as other state agencies and courts and local municipalities; organize records as they are received and follow up on missing records needed by professional staff within the Bureau. Enter sensitive data into the Bureau's data system and perform system inquiry while maintaining compliance with HIPPA and keeping all information strictly confidential. Schedule statutorily required annual review evaluations for residents confined in a secure treatment facility; ensure legally required paperwork is shared with the Office of the Attorney General. Prepare a variety of reports, documents, spreadsheets and correspondence using Word and Excel software. Track correspondence and treatment documentation requests required for the Article 10 statutorily required psychiatric evaluations; follow-up to ensure documents and requested information are received within required timeframes. Assist with the coordination of FOIL requests for STARC; maintain a spreadsheet and ensure timely responses that adhere to legal mandates. Process, save, and track complaint letters and responses. Non-Competitive HELPS Opportunity: One year of clerical experience. Transfer Opportunity: Candidates must have permanent status as an Office Assistant 2, Grade 9, and be eligible for lateral transfer, OR be eligible for transfer via 70.1 of the Civil Service Law. The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer. Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines. This position may be designated 55 b/c and is subject to verification of applicant eligibility. This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of NY HELPS, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Some positions may require additional credentials or a background check to verify your identity.

Created: 2026-03-07