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Franchise Hotel - Guest Room Attendant

IHG - Bellevue, WA

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Job Description

Guest Room Attendant Are you passionate about delivering great service? We're searching for Guest Room Attendants to work alongside our Assistant Housekeeping Manager and Director of Housekeeping to ensure all aspects of housekeeping are befitting of our reputation for delivering genuinely memorable experiences to our guests. This position reports to the Housekeeping Assistant Manager and Director of Housekeeping. Our Guest Room Attendants will be responsible for providing exceptional service in room cleaning and preparation. Every day is different, but you'll mostly be: Cleaning guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, polishing surfaces, and organizing amenities. All areas of the guest room need to be appropriately cleaned, dusted, and sanitized. Changing and replenishing bed linens, towels, guest amenities etc. Removing Room Service trays, dishes, and carts to BOH areas. Performing deep cleaning as needed. Stocking and maintaining mini-bar items, coffee/tea etc. Stocking and maintaining housekeeping supply cart daily. Disposing of trash and recyclables. Responding to guest requests and concerns in a timely, friendly, and efficient manner in accordance with our standards. Performing turn down service as needed. Forwarding complaints and special requests to appropriate staff to keep every guest happy, evaluating trends/patterns to proactively monitor guest experience. Assisting Public Area Attendants when needed. Other job duties as assigned. What we need from you: Previous Housekeeping experience preferred. Strong time management skills, attention to detail, and high responsiveness. Strong communication and customer service skills. Experience handling guest queries and concerns. Excitement to learn new things and work well with a team. Compensation for this position is $24.00 per hour. At Pyramid Global Hospitality, we believe in putting our People First. Our "Better Together" culture is built on practices, policies, and programs that support our associates in achieving success both at work and at home. For Full-Time Associates, we offer: - Medical, Dental, Vision, Disability, & Life Insurance - 401(k) Plan - Paid Time Off: 2.15 hours for every 40 hours worked (14 days) - 7 Paid Holidays and 2 Personal Days For Part-Time Associates, we offer: - 401(k) Plan - Sick Time: Accrue 1 hour for every 30 hours worked. Join us and experience a workplace that values your success, health, and happinessevery step of the way. We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.

Created: 2026-03-07

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