Operations Specialist

Operations Specialist The Operations Specialist manages and coordinates operational activities within a specific business area, ensuring processes and goals are followed. The incumbent is responsible for ensuring smooth and efficient daily operations by providing technical, administrative, and customer support, monitoring, analyzing, and improving operational performance, quality, and efficiency. The Operations Specialist will have a wide range of responsibilities, including technical support, troubleshooting, and process improvement. Principal Responsibilities: Manages schedules, processes invoices, and coordinates driver routes. Handles the scheduling of waste pickups and equipment deliveries. Ensures efficient routing and resource allocation with dispatchers and holds driver daily debriefs. Responds to customer inquiries about waste and recycling procedures. Addresses complaints and provide solutions related to waste collection or recycling issues. Ensure customer satisfaction with waste management services. Identifies and resolves operational issues, such as equipment malfunctions and route delays. Monitors and reports waste collection and recycling data. Ensures adherence to environmental regulations and waste management guidelines. Troubleshoots office system technical issues, assists with software problems, and ensures equipment functions correctly. Manages inventory, coordinates with other departments, and ensures smooth workflows. Maintains records of waste streams, recycling programs, and disposal sites. Generates reports on waste volumes, recycling rates, and other key performance indicators (KPIs). Prepares and distribute information on waste and recycling guidelines. Other non-essential duties as assigned or may be necessary. Qualifications: Excellent customer service and communication skills. Data analysis and reporting skills. Familiarity with waste and recycling regulations and practices. Advanced problem-solving and analytical skills. Ability to work independently and as part of a team. Knowledge of relevant software and systems. Minimum Requirements: 4 - 7 years of overall relevant work experience Pay Range: The pay range for this position is $29.45 to $40.47which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired. Rewarding Compensation and Benefits Eligible employees can elect to participate in: Comprehensive medical benefits coverage, dental plans and vision coverage. Health care and dependent care spending accounts. Short- and long-term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. 401(k) plan with a generous company match. Employee Stock Purchase Plan (ESPP). Paid Time Off (PTO) EEO STATEMENT: Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. About The Company: Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. Our company values guide our daily actions: Safe: We protect the livelihoods of our colleagues and communities. Committed to Serve: We go above and beyond to exceed our customers' expectations. Environmentally Responsible: We take action to improve our environment. Driven: We deliver results in the right way. Human-Centered: We respect the dignity and unique potential of every person. Our company positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

Created: 2026-03-07