Lodging Quality Inspector - Year Round

Year Round Who We Are: At just 67 miles away from Denver, Winter Park is not only the closest ski resort but also a gateway to 765,000 acres of public land, providing endless adventure opportunities. Whether you’re looking to kickstart your winter experience or build a long-term career, we have opportunities for everyone. Perks & Benefits: Free season pass to Winter Park and all Alterra Resorts Discounted friends & family tickets Comprehensive medical, dental, vision, and life insurance, plus paid parental leave for eligible employees 401(k) plan with 100% company match, up to 4% Mental health resources available for all employees Discounts on food & beverage as well as retail Onsite employee childcare based on availability Discounts on equipment rentals and pro-deals POSITION SUMMARY: The Lodging Quality Inspector plays a crucial role in ensuring that all lodging facilities are clean, orderly, and visually appealing. This position is responsible for the training and development of the housekeeping team, in collaboration with the Manager of Housekeeping and Housekeeping Supervisor. The inspector will adhere to all Winter Park policies, procedures, applicable laws (federal, state, and local), and health and sanitation codes. ESSENTIAL DUTIES: Train and coach a team of housekeeping staff members, including Core, Regular, Seasonal, and Part-Time employees. Ensure staff possess the necessary skills, tools, and knowledge to perform their roles effectively and remain engaged. Demonstrate and uphold standards and procedures, including OSHA regulations, Alterra G&Os, Quality Assurance Programs, Checklists, Safety Standards, Guest Service Standards, and all company SOPs (including HotSOS and Unifocus). Conduct inspections and assessments of the physical condition of the establishment. Document inspection outcomes to hold staff accountable and use the findings for recognition and retraining. Research and implement new cleaning methods and green initiatives. Maintain knowledge of equipment and manage inventory for supplies and tools as required. Foster a safe environment for both employees and guests. Ensure effective communication with the Front Desk regarding special requests, early check-ins, late check-outs, and room assignments. Oversee that housekeeping staff adhere to established uniform and appearance standards, taking corrective action if needed. Assist as a room attendant when necessary to fulfill cleaning duties. Participate in off-season tasks, including spring and fall deep cleaning. Comply with all company policies and procedures. Embody Winter Park Resort’s core values and set a positive example for other employees. This job description is a general overview and may evolve. Responsibilities may change over time as the resort and this position progress. EDUCATION & EXPERIENCE REQUIREMENTS: Education: High School Diploma or GED required. Working knowledge of Microsoft Office & moderate computer skills preferred. Experience: Minimum of two (2) years of related experience preferred. Experience in a mountain resort lodging property is preferred. Familiarity with property management systems like Springer-Miller Systems (SMS), Kronos, and/or J.D. Edwards (JDE) preferred. Qualifications and Skills: Demonstrates honesty and integrity. Adheres to established resort policies and procedures. Capable of handling confidential information responsibly. Maintains a professional appearance according to guidelines. Supports the resort's mission and core values. Encourages a positive atmosphere among colleagues. Willing to constructively challenge policies while supporting team decisions. Highly organized and adept at managing multiple tasks. Self-directed and trustworthy in work duties. Completes projects thoroughly, following up on identified issues or ongoing concerns. Thrives in a fast-paced environment. Flexible with work hours based on resort needs. Easily balances personal time against work commitments to maintain quality. Ensures all guests are acknowledged and invited back. Strives to exceed guest expectations continually. Responds to owner and guest requests in a prompt, professional manner. Possesses strong knowledge of resort offerings and services. Actively listens to and anticipates owner and guest needs. Communicates professionally with vendors at all times. PHYSICAL DEMANDS AND WORKING CONDITIONS: Availability to work evenings, weekends, and holidays as needed. Most tasks performed indoors with a controlled temperature environment. Must stand and move for up to 8 hours during a typical shift. Able to lift up to 30 lbs regularly and manage equipment and carts weighing up to 200 lbs. Must be able to maneuver through limited spaces and travel to various floors promptly. Capable of bending, stooping, squatting, and stretching for cleaning tasks. Requires hearing, visual acuity, and manual dexterity for operating equipment. Must wear appropriate protective gear, including non-slip shoes and gloves. To excel in this role, individuals must successfully complete essential duties—reasonable accommodations may be arranged for qualified candidates with disabilities. OTHER DUTIES AS ASSIGNED: This position description summarizes the primary responsibilities of the role. As Winter Park Resort evolves, so may the responsibilities of this position. Employees must exhibit flexibility and a willingness to embrace new responsibilities during transitions and contribute positively to the resort's transformation. WAGE: The expected hourly pay range for this position is between $19.50 and $23.00. Actual pay may vary based on experience, education, training, location, and performance. This wage is one aspect of the total compensation package that may include additional region-specific benefits. AN EQUAL OPPORTUNITY EMPLOYER: Winter Park Resort is an Equal Opportunity Employer committed to equal employment opportunities in all terms, conditions, and privileges of employment. Application Deadline: While recruitment timelines vary, all positions at Winter Park Resort accept applications for a minimum of 3 business days from the posted date. This position is still open for applications.

Created: 2026-03-07